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- Tasks: Lead a team to improve housing conditions and manage disrepair claims effectively.
- Company: Join a forward-thinking organisation dedicated to enhancing customer satisfaction and housing quality.
- Benefits: Enjoy opportunities for professional growth, training, and a collaborative work environment.
- Why this job: Make a real impact on community living standards while developing your leadership skills.
- Qualifications: No specific qualifications required; just a passion for improving homes and helping others.
- Other info: Ideal for those looking to make a difference in housing and community welfare.
The predicted salary is between 36000 - 60000 £ per year.
Overview: Lead a multidisciplinary team to proactively maintain and improve housing conditions, reduce disrepair, and enhance customer satisfaction. Oversee planned maintenance, investment programmes, and end-to-end management of disrepair claims.
Key Responsibilities:
- Manage and support operatives, surveyors, and admin staff to ensure efficient service delivery.
- Deliver cyclical maintenance and Healthy Homes programmes (e.g., ventilation, damp-proofing, insulation).
- Oversee disrepair claims, ensuring compliance, timely resolution, and defensible outcomes.
- Use asset data and disrepair trends to inform investment decisions and reduce future risks.
- Develop training for staff on damp, mould, and maintenance best practices.
- Collaborate with internal teams to improve processes, materials, and customer outcomes.
- Report performance metrics and risks to senior leadership.
- Contribute to policy development and represent the organisation in external forums.
- Promote equality, inclusion, and continuous improvement in team management.
Leadership: Foster a culture of accountability, growth, and collaboration. Lead by example, coach others, and ensure high performance through clear communication and support.
Contact Detail:
Castlefield Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Manager
✨Tip Number 1
Familiarise yourself with the latest trends in housing disrepair and maintenance. Understanding current issues like damp, mould, and insulation will not only help you in interviews but also show your commitment to improving housing conditions.
✨Tip Number 2
Network with professionals in the housing management sector. Attend relevant workshops or seminars where you can meet potential colleagues and learn about best practices in managing disrepair claims and maintenance programmes.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster a culture of accountability and collaboration. Think of specific examples from your past experiences that demonstrate your ability to lead a multidisciplinary team effectively.
✨Tip Number 4
Research our organisation's values and recent initiatives related to housing improvement and customer satisfaction. Being able to articulate how your personal values align with ours will make a strong impression during the interview process.
We think you need these skills to ace Disrepair Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and overseeing maintenance programmes. Use specific examples that demonstrate your ability to improve housing conditions and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving housing conditions and detail how your leadership style aligns with the company's values. Mention any specific achievements related to disrepair management or team development.
Highlight Relevant Skills: Emphasise skills that are crucial for the Disrepair Manager role, such as project management, compliance knowledge, and data analysis. Provide examples of how you've used these skills in previous roles to achieve positive outcomes.
Showcase Leadership Experience: Discuss your leadership experience in your application. Highlight instances where you have fostered a culture of accountability and collaboration within your team, and how this has led to improved service delivery.
How to prepare for a job interview at Castlefield Recruitment
✨Showcase Your Leadership Skills
As a Disrepair Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to foster a culture of accountability and collaboration.
✨Demonstrate Knowledge of Housing Standards
Familiarise yourself with current housing standards and regulations related to disrepair. Be ready to discuss how you would ensure compliance and improve housing conditions, as this will show your understanding of the role's responsibilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding disrepair claims and maintenance issues. Prepare scenarios where you've resolved similar challenges, focusing on your approach and the outcomes.
✨Emphasise Continuous Improvement
Discuss your commitment to continuous improvement and training. Share ideas on how you would develop training for staff on best practices for damp, mould, and maintenance, demonstrating your proactive approach to enhancing service delivery.
