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- Tasks: Deliver a customer-focused housing service and manage tenancies effectively.
- Company: Dynamic housing service provider in Birmingham with a commitment to community engagement.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while maintaining property standards.
- Qualifications: Experience in frontline housing roles and strong communication skills required.
- Other info: Valid UK driver's license needed; join a team dedicated to community well-being.
The predicted salary is between 28800 - 43200 £ per year.
A housing service provider is seeking a candidate in Birmingham to deliver a customer-focused housing service. This role includes managing tenancies, maximising rental income through proactive arrears management, and investigating anti-social behaviour cases.
Candidates should have prior experience in frontline housing roles and possess excellent communication skills. The position offers an opportunity to engage with residents and maintain property standards. A valid UK drivers license is required.
Community Housing & Tenancy Officer in Birmingham employer: Castlefield Recruitment.
Contact Detail:
Castlefield Recruitment. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing & Tenancy Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to community housing and tenancy management. Practise your responses, focusing on your frontline experience and how you've handled challenging situations in the past.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your answers. Use examples from your previous roles to demonstrate how you've effectively engaged with residents and resolved issues.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team in delivering top-notch housing services.
We think you need these skills to ace Community Housing & Tenancy Officer in Birmingham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous frontline housing roles in your application. We want to see how your experience aligns with the responsibilities of managing tenancies and dealing with anti-social behaviour.
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Community Housing & Tenancy Officer role. We love seeing candidates who take the time to connect their skills to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Castlefield Recruitment.
✨Know Your Housing Stuff
Make sure you brush up on your knowledge of housing policies and tenancy laws. Familiarise yourself with the specific challenges faced in Birmingham, as this will show your potential employer that you're not just knowledgeable but also genuinely interested in the local community.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with residents or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully managed arrears or dealt with anti-social behaviour. Be ready to discuss your approach and the outcomes, as this will highlight your proactive nature and ability to handle challenging situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their housing services and how they engage with the community. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
