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- Tasks: Join our team as a Linen Assistant, managing linen and stock control across the hotel.
- Company: Hotel Indigo Bath is a stylish boutique hotel in a historic Georgian building, located in vibrant Bath.
- Benefits: Enjoy discounted stays, 50% off dining, flexible shifts, and fully funded apprenticeships.
- Why this job: Be part of a passionate team in a unique environment that values storytelling and excellent service.
- Qualifications: Detail-oriented individuals with a passion for customer service and teamwork are encouraged to apply.
- Other info: Flexible contracts available; we operate 24/7 to fit your lifestyle.
Set in a beautiful honey-coloured Georgian terrace, the boutique Hotel Indigo Bath is a Grade I listed building steeped in history, located on South Parade, just steps from the centre of Bath. Surrounded by culture, Bath is renowned for romance, literature, and historic architecture; our boutique hotel offers an ideal base to explore this vibrant city.
Our 166 rooms are thoughtfully designed with guests and the city in mind. Modern and stylish, they reflect the influences of Bath\’s famous architects and novelists, celebrating the city\’s storytelling heritage and lively social scene. From check-in to check-out, guests will be immersed in this fascinating neighbourhood.
Hotel Indigo Bath is more than just a hotel; it is home to The Elder Restaurant, where guests enjoy a sumptuous yet informal dining experience curated by our passionate team. We also offer a private dining suite and eight adjoining guestrooms, perfect for visitors seeking a memorable stay in Bath.
This is a unique opportunity to work in a distinctive environment where you can be yourself, share stories about our neighbourhood, and contribute to the evolving Hotel Indigo brand.
Are you outgoing, energetic, and enthusiastic? A natural storyteller? Passionate about delivering excellent customer service? Then our stunning boutique hotel could be the perfect place for you.
The Role:
We are seeking an experienced Linen Porter to join our team. Your responsibilities will include developing and maintaining linen and stock control systems across all hotel departments, managing stock rotation, sorting, and distribution. You will be responsible for delivering fresh linen and supplies, organizing linen collection, receiving and checking deliveries, unpacking, storing correctly, and maintaining storage areas to high standards.
You will ensure the safe and effective use of housekeeping equipment, report any accidents or hazards, and keep linen cupboards, storerooms, and back-of-house areas tidy and clean.
The Ideal Candidate:
We seek a detail-oriented Linen Porter who takes pride in their work. Providing memorable guest experiences is key, so a passion for customer service is essential. The role within the Housekeeping team is demanding, requiring a positive attitude and the ability to work well as part of a team.
All applicants must be eligible to live and work in the UK. Evidence of eligibility will be required during the recruitment process.
- Heavily discounted staff room rates at all Castlebridge properties for you and your friends and family, starting from £50 per night with breakfast included.
- 50% off dining in our restaurants and bars.
- Fully funded apprenticeship programs to develop your career without a pay reduction.
- Cycle to work scheme—save up to 40% on bikes.
- Healthcare Cash Plans covering dental, optical, medical, and more, from just £1 per week.
- Referral schemes for recommending friends or family to join our team.
- Flexible shift patterns and contracts to suit your lifestyle; we operate 24/7, accommodating various schedules.
- Monthly recognition through our 5-Star Service rewards program, with monetary rewards for long service milestones.
- Access to Wagestream, allowing you to view and access your pay as needed.
- Employee Assistance Programme offering free, confidential support 24/7.
- An internal social media-style hub connecting colleagues across the group.
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Linen Assistant employer: Castlebridge Hospitality
Contact Detail:
Castlebridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Assistant
✨Tip Number 1
Familiarise yourself with the Hotel Indigo brand and its values. Understanding their commitment to customer service and the unique experience they offer will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Hotel Indigo Bath. They can provide insights into the company culture and what it takes to succeed as a Linen Assistant, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in linen management or housekeeping. Be ready to share specific examples of how you've maintained high standards in similar roles, as this will demonstrate your suitability for the position.
✨Tip Number 4
Showcase your enthusiasm for Bath and its culture. As a Linen Assistant, you'll be part of a team that enhances guests' experiences, so expressing your passion for the local area can make a positive impression.
We think you need these skills to ace Linen Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Linen Assistant position. Tailor your application to highlight relevant experience and skills that match what the hotel is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hotel. Mention specific aspects of Hotel Indigo Bath that resonate with you, such as its unique environment or commitment to customer service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or linen management. Use specific examples to demonstrate your attention to detail and ability to work as part of a team, which are crucial for this role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Castlebridge Hospitality
✨Know the Hotel's Story
Familiarise yourself with the history and unique features of Hotel Indigo Bath. Being able to share insights about the hotel's heritage and its connection to the local culture will show your enthusiasm and help you connect with the interviewers.
✨Demonstrate Your Attention to Detail
As a Linen Assistant, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference, whether in stock management or maintaining cleanliness. This will highlight your suitability for the role.
✨Showcase Your Customer Service Skills
Since providing memorable guest experiences is key, be ready to discuss how you've gone above and beyond in previous roles to ensure customer satisfaction. Share specific stories that illustrate your passion for excellent service.
✨Prepare for Teamwork Questions
The role requires working well as part of a team. Think of examples where you've successfully collaborated with others, especially in high-pressure situations. This will demonstrate your ability to contribute positively to the Housekeeping team.