Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and manage phone bookings for guests.
- Company: Notable hospitality company in Chester with a welcoming environment.
- Benefits: Flexible shifts, discounted rates, and various employee perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in reservations and strong communication skills.
- Other info: Fixed-term maternity cover with great opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A notable hospitality company in Chester is looking for an experienced Reservationist to provide exceptional customer service and create a welcoming environment for guests. You will manage phone bookings and be an essential part of the Front Office team. Ideal candidates will be confident using IT systems and possess strong communication skills. The position offers a fixed-term maternity cover with numerous employee perks, including discounted rates and flexible shifts.
Reservationist - Maternity Cover | Flexible Shifts & Perks in Chester employer: Castlebridge Hospitality
Contact Detail:
Castlebridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservationist - Maternity Cover | Flexible Shifts & Perks in Chester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your phone skills! Since you'll be managing bookings over the phone, we recommend doing mock calls with friends or family. This will boost your confidence and help you nail that customer service vibe they’re looking for.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software you’ve used before. We want to highlight our tech-savviness, especially since this role involves managing bookings through various systems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive perks for those who apply directly, so don’t miss out on that!
We think you need these skills to ace Reservationist - Maternity Cover | Flexible Shifts & Perks in Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing exceptional customer service. We want to see how you've created welcoming environments for guests in the past, so share specific examples that showcase your skills!
Be IT Savvy: Since you'll be managing phone bookings, it's crucial to demonstrate your confidence with IT systems. Let us know about any relevant software or tools you've used before, and don't forget to mention your adaptability to new tech!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep your language clear and concise. We appreciate a friendly tone, so let your personality shine through while maintaining professionalism!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any perks we offer, like flexible shifts and discounted rates!
How to prepare for a job interview at Castlebridge Hospitality
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what makes them stand out in Chester. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reservationist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to create a welcoming environment.
✨Familiarise Yourself with IT Systems
Since the role requires confidence in using IT systems, brush up on any relevant software or booking systems you’ve used before. If you know the specific systems the company uses, mention your experience with them during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
