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- Tasks: Lead and grow the Client Services function in a dynamic events agency.
- Company: Exciting events agency focused on beauty and influencer-led projects.
- Benefits: Competitive salary, autonomy in role, and opportunities for growth.
- Why this job: Make a big impact and shape the future of client services.
- Qualifications: Experience in account management within events or integrated agencies.
- Other info: Join a supportive team and thrive in a fast-paced environment.
The predicted salary is between 55000 - 75000 £ per year.
We are looking for a strategic, level-headed senior to lead the client services department within this growing agency, which is already performing really well. Someone who can take heat off of the delivery team, ask the right questions, quantify briefs, and confidently decide what this agency should (and shouldn’t) take on.
This isn’t about attending every meeting — it’s about thinking commercially, growing clients, and further down the line building out a team.
What you’ll do:
- Shape and grow our Client Services function across beauty, consumer and influencer-led work.
- Work closely with the senior team on pipeline and growth targets.
- Lead pitches, support resourcing decisions, and ensure smooth delivery across client servicing, creative and event execution.
- Grow existing relationships within beauty brands and spot opportunities across divisions.
- Bring strategic oversight to briefs and delivery — keeping us sharp, smart and efficient.
Who you are:
- An experienced Account Director or Senior Account Director from an event/experiential or integrated agency.
- Emotionally intelligent, calm under pressure, and a genuine team player.
- Strategic by default — you bring structure, sense-checks and solutions.
- Deep understanding of B2C, influencer and beauty work, and able to 'speak beauty' naturally.
- Entrepreneurial mindset — excited to help shape a new function and grow it over time.
Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...] employer: Castlebell
Contact Detail:
Castlebell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and events industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past successes in client services, especially in beauty and events. Use this as a conversation starter when you meet industry professionals or during interviews to demonstrate your strategic thinking and problem-solving skills.
✨Tip Number 3
Prepare for interviews by researching the agency thoroughly. Understand their clients, recent projects, and their approach to client services. This will help you ask insightful questions and show that you’re genuinely interested in shaping their client services function.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your application in the best light. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience in client services, especially in beauty and events. We want to see how you've shaped and grown teams or functions in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and emotional intelligence. Tell us why you're excited about this role and how you can bring value to our agency.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in B2C and influencer-led projects. We love seeing quantifiable results, so if you've grown client relationships or led successful pitches, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castlebell
✨Know Your Stuff
Before the interview, dive deep into the beauty industry and the agency's recent projects. Familiarise yourself with their clients and understand the current trends in B2C and influencer marketing. This will help you speak their language and show that you're genuinely interested in the role.
✨Showcase Your Strategic Mindset
Prepare examples from your past experiences where you've successfully shaped client services or led pitches. Highlight how you’ve quantified briefs and made strategic decisions that benefited your previous agency. This will demonstrate your ability to think commercially and strategically.
✨Emphasise Team Collaboration
Since this role requires a genuine team player, be ready to discuss how you've worked collaboratively in high-pressure situations. Share stories that illustrate your emotional intelligence and how you’ve supported your team while ensuring smooth delivery across projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's growth targets and how they envision the client services function evolving. This not only shows your interest but also your entrepreneurial mindset and willingness to contribute to shaping the new function.
