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- Tasks: Lead and grow the Client Services function in a dynamic beauty agency.
- Company: Exciting brand experience agency with a focus on beauty and innovation.
- Benefits: Competitive salary, autonomy in role, and opportunities for team building.
- Why this job: Make a real impact in a growing agency and shape its future.
- Qualifications: Experience in account management within event or integrated agencies.
- Other info: Join a supportive team and thrive in a fast-paced environment.
The predicted salary is between 65000 - 85000 £ per year.
We’re looking for a strategic, level-headed senior to be the client services department within this growing agency, which is already performing really well. Someone who can take heat off of the delivery team, ask the right questions, quantify briefs, and confidently decide what this agency should (and shouldn’t) take on. This isn’t about attending every meeting, it’s about thinking commercially, growing clients and further down the line building out a team.
What you’ll do:
- Shape and grow our Client Services function across beauty, consumer and influencer-led work.
- Work closely with the senior team on pipeline and growth targets.
- Lead pitches, support resourcing decisions, and ensure smooth delivery across client servicing, creative and event execution.
- Grow existing relationships within beauty brands and spot opportunities across divisions.
- Bring strategic oversight to briefs and delivery, keeping us sharp, smart and efficient.
Who you are:
- An experienced Account Director or Senior Account Director from an event/experiential or integrated agency.
- Emotionally intelligent, calm under pressure, and a genuine team player.
- Strategic by default, you bring structure, sense-checks and solutions.
- Deep understanding of B2C, influencer and beauty work, and able to “speak beauty” naturally.
- Entrepreneurial mindset, excited to help shape a new function and grow it over time.
Client Services Director - Brand Experience Agency - Beauty Client Services C£65-85,000 London [...] employer: Castlebell
Contact Detail:
Castlebell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Brand Experience Agency - Beauty Client Services C£65-85,000 London [...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and brand experience sectors. Attend industry events, join relevant online groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the agency inside out. Understand their clients, recent projects, and their approach to client services. We want you to walk in with ideas on how you can contribute to their growth and success!
✨Tip Number 3
Showcase your strategic thinking! During interviews, share examples of how you've shaped client services or led successful pitches. We love hearing about your past experiences and how they can translate into success for our agency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who are excited to grow with us in the beauty sector.
We think you need these skills to ace Client Services Director - Brand Experience Agency - Beauty Client Services C£65-85,000 London [...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience in client services, especially in beauty and event management. We want to see how you’ve shaped and grown teams or functions in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and emotional intelligence. Tell us why you’re excited about this role and how you can bring value to our agency.
Showcase Relevant Experience: When detailing your experience, focus on your achievements in B2C and influencer-led projects. We love seeing quantifiable results, so don’t shy away from sharing numbers that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castlebell
✨Know Your Beauty Brands
Make sure you do your homework on the beauty brands the agency works with. Understand their values, target audience, and recent campaigns. This will help you speak their language during the interview and show that you're genuinely interested in the role.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully shaped client services in previous roles. Be ready to discuss specific strategies you've implemented that led to growth or improved client relationships. This will demonstrate your ability to think commercially and strategically.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams, highlight your experience in fostering collaboration. Share stories where you’ve effectively worked with delivery teams or other departments to achieve a common goal, showcasing your team player mentality.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's vision for the client services function. Inquire about their growth targets and how they measure success. This not only shows your interest but also your strategic mindset and eagerness to contribute to the agency's future.