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- Tasks: Lead and shape the Client Services department in a dynamic events agency.
- Company: Exciting beauty-focused events agency with a strong growth trajectory.
- Benefits: Competitive salary, autonomy in role, and opportunities for professional growth.
- Why this job: Make a real impact by driving client relationships and strategic decisions.
- Qualifications: Proven experience in client services and strong commercial acumen.
- Other info: Join a vibrant team and help build a thriving agency culture.
The predicted salary is between 65000 - 75000 £ per year.
We are looking for a strategic, level-headed senior to lead the client services department within this growing agency, which is already performing really well. Someone who can take heat off of the delivery team, ask the right questions, quantify briefs, and confidently decide what this agency should (and shouldn’t) take on. This isn’t about attending every meeting — it’s about thinking commercially, growing clients, and further down the line building out a team.
What you’ll do:
- Shape and grow our Client Services function across beauty, consumer and influencer-led work.
- Work closely with the senior team on pipeline and growth targets.
- Lead pitches, support resourcing decisions, and ensure smooth delivery across client servicing, creative and event execution.
- Grow existing relationships within beauty brands and spot opportunities across divisions.
- Bring strategic oversight to briefs and delivery — keeping us sharp, smart and efficient.
Who you are:
An experienced professional.
Client Services Director - Events Agency - Beauty Client Services C65-75,000 London Saturday 2 in England employer: Castlebell
Contact Detail:
Castlebell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Events Agency - Beauty Client Services C65-75,000 London Saturday 2 in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and events industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your strategic thinking and client relationship skills. Share specific examples of how you've grown client accounts or improved processes in previous roles.
✨Tip Number 3
Prepare for interviews by researching the agency’s recent projects and clients. This will help you ask insightful questions and demonstrate your genuine interest in their work. Plus, it shows that you’re already thinking commercially, just like they want!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a better chance to stand out from the crowd. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Client Services Director - Events Agency - Beauty Client Services C65-75,000 London Saturday 2 in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Client Services Director. Highlight your experience in client management, strategic thinking, and any relevant achievements in the beauty or events sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully led teams or managed client relationships in the past. Let us know what excites you about working with us!
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think commercially and strategically. We’re looking for someone who can quantify briefs and make confident decisions. Share instances where you've made impactful decisions that benefited your previous employers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Castlebell
✨Know Your Client Services Inside Out
Make sure you understand the ins and outs of client services, especially in the beauty sector. Research the agency's current clients and their needs, and think about how you can add value to those relationships. This will show that you're not just interested in the role, but also in the agency's success.
✨Prepare for Strategic Questions
Expect questions that assess your strategic thinking and decision-making skills. Be ready to discuss how you've handled challenging situations in the past, particularly when it comes to managing client expectations and delivering results. Use specific examples to illustrate your points.
✨Showcase Your Leadership Style
As a potential leader in the client services department, it's crucial to convey your leadership style. Think about how you would support and grow a team, and be prepared to share your vision for building out the department. Highlight any previous experience where you've successfully led a team or project.
✨Demonstrate Commercial Awareness
This role requires a strong commercial mindset. Be prepared to discuss how you would identify growth opportunities within existing client relationships and how you would approach new business pitches. Showing that you can think commercially will set you apart from other candidates.
