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- Tasks: Lead and grow the Client Services function in a dynamic events agency.
- Company: Thriving events agency focused on beauty and influencer-led projects.
- Benefits: Competitive salary, autonomy in role, and opportunities for team building.
- Why this job: Make a big impact in a new role with real growth potential.
- Qualifications: Experience in account management within events or integrated agencies.
- Other info: Join a supportive team and shape the future of client services.
The predicted salary is between 65000 - 75000 £ per year.
We’re looking for a strategic, level-headed senior to be the client services department within this growing agency, which is already performing really well. Someone who can take heat off of the delivery team, ask the right questions, quantify briefs, and confidently decide what this agency should (and shouldn’t) take on.
This isn’t about attending every meeting — it’s about thinking commercially, growing clients and further down the line building out a team.
What you’ll do:- Shape and grow our Client Services function across beauty, consumer and influencer-led work.
- Work closely with the senior team on pipeline and growth targets.
- Lead pitches, support resourcing decisions, and ensure smooth delivery across client servicing, creative and event execution.
- Grow existing relationships within beauty brands and spot opportunities across divisions.
- Bring strategic oversight to briefs and delivery — keeping us sharp, smart and efficient.
- An experienced Account Director or Senior Account Director from an event/experiential or integrated agency.
- Emotionally intelligent, calm under pressure, and a genuine team player.
- Strategic by default — you bring structure, sense-checks and solutions.
- Deep understanding of B2C, influencer and beauty work, and able to “speak beauty” naturally.
- Entrepreneurial mindset — excited to help shape a new function and grow it over time.
Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...] employer: Castlebell
Contact Detail:
Castlebell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and events industry. Attend relevant events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the agency inside out. Understand their clients, recent projects, and their approach to client services. We want you to walk in with ideas on how you can contribute to their growth and success.
✨Tip Number 3
Showcase your strategic thinking! During interviews, share examples of how you've shaped client services or led successful pitches. We love hearing about your past experiences and how they can translate into success for our agency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make an impact in the beauty sector.
We think you need these skills to ace Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Saturday 2[...]
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can bring structure and solutions to the table, especially in client services. Use examples from your past experiences to demonstrate this.
Speak Our Language: Since we're in the beauty sector, it's crucial to show that you understand the industry. Use terminology and references that resonate with beauty brands and influencer-led work. This will help us see that you can 'speak beauty' naturally.
Keep It Concise and Impactful: We appreciate clarity and brevity. Make sure your application is well-structured and to the point. Highlight your key achievements and how they align with the role, without waffling on. We want to see your impact right away!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Castlebell
✨Know Your Beauty Stuff
Make sure you brush up on the latest trends in the beauty industry. Being able to speak confidently about B2C strategies and influencer marketing will show that you’re not just a fit for the role, but that you genuinely understand the landscape.
✨Show Your Strategic Side
Prepare examples of how you've shaped client services in previous roles. Think about times when you’ve had to make tough decisions or quantify briefs. This will demonstrate your strategic thinking and ability to bring structure to the team.
✨Be Ready to Discuss Growth
Since this role involves growing client relationships, come prepared with ideas on how to expand existing accounts. Think about potential opportunities within beauty brands and how you can leverage them to drive success for the agency.
✨Stay Calm Under Pressure
The interviewers will be looking for someone who is emotionally intelligent and calm under pressure. Practice answering tough questions in a composed manner, showcasing your ability to handle stress while maintaining a positive attitude.
