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- Tasks: Lead and grow the Client Services function in a dynamic events agency.
- Company: Exciting beauty-focused events agency with a strong growth trajectory.
- Benefits: Competitive salary, autonomy in role, and opportunities for team building.
- Why this job: Make a significant impact while shaping a new department in a thriving agency.
- Qualifications: Experience in account management within events or integrated agencies.
- Other info: Join a supportive team and thrive in a fast-paced, creative environment.
The predicted salary is between 65000 - 75000 £ per year.
We’re looking for a strategic, level-headed senior to lead the client services department within this growing agency, which is already performing really well. Someone who can take heat off of the delivery team, ask the right questions, quantify briefs, and confidently decide what this agency should (and shouldn’t) take on.
This isn’t about attending every meeting — it’s about thinking commercially, growing clients and further down the line building out a team.
What you’ll do:
- Shape and grow our Client Services function across beauty, consumer and influencer-led work.
- Work closely with the senior team on pipeline and growth targets.
- Lead pitches, support resourcing decisions, and ensure smooth delivery across client servicing, creative and event execution.
- Grow existing relationships within beauty brands and spot opportunities across divisions.
- Bring strategic oversight to briefs and delivery — keeping us sharp, smart and efficient.
Who you are:
- An experienced Account Director or Senior Account Director from an event/experiential or integrated agency.
- Emotionally intelligent, calm under pressure, and a genuine team player.
- Strategic by default — you bring structure, sense-checks and solutions.
- Deep understanding of B2C, influencer and beauty work, and able to “speak beauty” naturally.
- Entrepreneurial mindset — excited to help shape a new function and grow it over time.
Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Monday 15 [...] employer: Castlebell
Contact Detail:
Castlebell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Monday 15 [...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and events industry. Attend relevant events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your past successes in client services, especially in beauty and events. Use this as a conversation starter during interviews to demonstrate how you can bring value to the agency.
✨Tip Number 3
Prepare for those interviews! Research the agency thoroughly and come armed with questions that show your strategic thinking. Think about how you can help shape their client services function and be ready to discuss your ideas.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure your application stands out by tailoring it to the role and showcasing your passion for beauty and client services.
We think you need these skills to ace Client Services Director - Events Agency - Beauty Client Services C£65-75,000 London Monday 15 [...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience in client services, especially in beauty and events. We want to see how you've shaped and grown similar functions before!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and emotional intelligence. Tell us why you're the perfect fit for this role and how you can help us grow our client services.
Showcase Relevant Experience: When detailing your past roles, focus on your achievements in B2C and influencer-led projects. We love seeing how you've successfully managed client relationships and driven growth in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castlebell
✨Know Your Beauty Stuff
Make sure you brush up on the latest trends in the beauty industry. Understand key players, emerging brands, and influencer dynamics. This will help you speak confidently about how you can grow client relationships and spot opportunities.
✨Show Your Strategic Side
Prepare examples of how you've successfully shaped client services in previous roles. Think about times when you’ve quantified briefs or made tough decisions that benefited your team and clients. This will demonstrate your strategic mindset.
✨Be Ready to Discuss Team Dynamics
Since this role involves building a team, be prepared to talk about your leadership style. Share experiences where you’ve supported your team under pressure and how you’ve fostered collaboration. This shows you’re a genuine team player.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's growth targets and client servicing strategies. This not only shows your interest but also your commercial thinking. It’s a great way to demonstrate that you’re ready to take on the responsibilities of the role.
