At a Glance
- Tasks: Manage daily mail, ensuring accurate sorting and delivery to internal teams.
- Company: Join Castle Water, a dynamic and supportive company redefining the utilities sector.
- Benefits: Enjoy a competitive salary, company pension, life insurance, and flexible working hours.
- Other info: Part-time hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a fast-growing team and contribute to excellent customer service.
- Qualifications: Organisational skills and previous experience in mailroom or administration preferred.
The predicted salary is between 10530 - 11310 £ per year.
The Mailroom and Administration Assistant will be responsible for managing incoming daily mail and returned mail, ensuring items are scanned, sorted, and delivered to the correct internal teams within agreed service levels.
The role requires a reliable and organised individual who can work accurately, manage their time effectively, travel between the local Blairgowrie offices as needed, and work independently in a quieter office environment.
Full UK driving licence is required for this role.
A car allowance is provided, and business mileage is reimbursable per company policy.
Travel between office locations requires your own vehicle.
- Salary - £10,530 to £11,310 per annum DOE
- Company pension, life insurance and sick pay
- Monday - Friday with hybrid working, so your weekends are all yours
- Cycle to work Scheme
- What you'll be doing
- Receive, sort, and process incoming daily mail and returned mail
- Operate mail scanning equipment to ensure mail is captured accurately and efficiently
- Deliver mail and scanned items to the appropriate internal teams in line with agreed service level agreements
- Travel between local office locations to collect, deliver, or process mail as required
- Maintain accurate records of mail received, scanned, distributed, or returned
- Identify and elevate any issues that may affect mail delivery timescales or service levels
- Ensure mail handling is completed securely and in line with internal procedures
- Understand how to deal with confidential mail handling
- Support internal teams with general administrative tasks during quieter periods
- Contribute to the smooth running of daily office operations by being flexible and proactive
- What you'll bring to the role
- Ability to follow procedures and handle mail securely and confidentially
- Previous experience in a mailroom, administration, office support, or similar role would be beneficial
- Confident using office equipment, with the ability to learn and operate mail scanning machinery
- Strong organisational skills and attention to detail
- Ability to manage time effectively and meet agreed deadlines and service levels
- Good communication skills and the ability to work with a range of internal teams
- Reliable, flexible, and able to work independently
- Comfortable working alone for periods of time in an office location that may not be busy
- Comfortable carrying out routine tasks accurately and consistently
Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK.
Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK's largest companies and public sector organisations.
We believe in putting people first.
Whether it's creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.
With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence.
We tackle every challenge with tenacity and a dedication to doing what's fair and right.
Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee.
As a company embedded in the local community, we actively participate in events that reflect our supportive values.
We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.
If you're looking for company that's dynamic, forward-thinking and values-driven, Castle Water is the place for you.
It's been an incredibly rewarding experience
We're committed to making the process as smooth and accessible as possible.
If you need any additional support or reasonable adjustments, please let us know.
You can reach us by calling 01250 718700 or emailing careers@castlewater. co. uk.
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Mailroom & Administration Assistant employer: Castle Water
Castle Water is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration within the water sector. Employees enjoy a hybrid working schedule, comprehensive benefits including pension and life insurance, and ample opportunities for professional growth, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Mailroom & Administration Assistant
✨Get Involved Locally
Jump into local community events or forums related to delivery and logistics. Places like local business groups or even social media pages for your neighbourhood can help you connect directly with those in the know. Plus, many companies in mail and parcel delivery often look for part-time help through word-of-mouth or community boards.
✨Tap Into Seasonal Opportunities
Keep an eye out for seasonal hiring periods, especially around holidays when demand spikes. Many mail and parcel delivery services look for part-time staff during these busy times. Set a reminder to check back frequently so you can jump on these openings as soon as they go live.
✨Frequent the Job Boards
Make use of niche job boards specifically for logistics and delivery jobs, where you can find part-time openings that might not show up on the usual sites. Websites focusing on gig work often list positions as well – so make sure to browse there too!
✨Apply Through Our Website!
Don’t forget to check out Castle Water’s official site for any part-time roles in delivery. Applying directly through a company’s website not only shows your interest but can sometimes give you a leg up on other candidates who apply through third parties.
We think you need these skills to ace Mailroom & Administration Assistant
Some tips for your application 🫡
Show Off Your Attention to Detail:In the mail and parcel delivery world, accuracy is key! Make sure to highlight any previous experience where you've successfully managed packages or deliveries. Whether it’s a summer job or a volunteer stint, we want to see how you’ve excelled in keeping things on track.
Flexible Availability is a Must!:Since this is a part-time gig, showcasing your flexibility can really make you stand out. Mention your available hours clearly in your CV or cover letter, and if you can work weekends or early mornings, let us know! That shows you’re ready to jump in when needed.
Tailor Your CV to Include Relevant Experience:When crafting your CV, focus on roles that demonstrate your customer service skills or logistical experience. Even if you haven't worked in delivery per se, highlight any roles that required organisation, problem-solving, or time management—those skills are super relevant to us!
Express Your Motivation in the Cover Letter:In your cover letter, show us why you're interested in a part-time role with Castle Water. Are you passionate about ensuring timely deliveries? Do you enjoy being on the move rather than stuck at a desk? Share that enthusiasm and motivation; it can really help your application shine!
How to prepare for a job interview at Castle Water
✨Know Your Street Smarts
In mail and parcel delivery, being familiar with local routes can be a massive advantage. Be ready to chat about how you'd navigate tricky areas or how you've handled last-minute changes while on the job.
✨Show Your Customer Service Skills
As a part-time delivery driver, you'll often be the face of Castle Water. Prepare examples of how you've dealt with customer queries or issues, even if from previous jobs. Having these stories ready will show you're the perfect fit for engaging with customers.
✨Flexibility is Key
Part-time roles often require you to work varying hours. Be open about your availability and willingness to adapt. Mention any past experience where you had to be flexible with your schedule—trust us, this goes a long way in showing you're reliable!
✨Demonstrate Team Spirit
Although you might be out on your own, you'll still be part of a team at Castle Water. Be prepared to discuss how you communicate with colleagues or handle feedback. Showing that you can collaborate effectively, even remotely, is a big plus for part-time dynamics.
