Castle Water is seeking a Complaint Handler to join our supportive Complaints Team. You’ll help customers feel heard, investigate concerns fairly and contribute to improving the service we provide. If you enjoy problem-solving, clear communication and keeping things moving in a busy environment, this could be a great role.
Training and support will help you build confidence. A good eye for detail and the ability to write clear, helpful responses are essential, and you’ll work in a Monday–Friday
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Complaint Resolution Specialist employer: Castle Water
Castle Water is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration within the water sector. Employees enjoy a hybrid working schedule, comprehensive benefits including pension and life insurance, and ample opportunities for professional growth, making it a rewarding place to build a meaningful career.
