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- Tasks: Process invoices, analyse billing accuracy, and produce insightful reports.
- Company: Join Castle Water, a fast-growing utilities company with a supportive culture.
- Benefits: Enjoy a competitive salary, pension, life insurance, and a cycle-to-work scheme.
- Why this job: Make an impact in a dynamic environment while honing your analytical skills.
- Qualifications: Experience in data analytics and strong problem-solving abilities are preferred.
- Other info: Work Monday to Friday, leaving your weekends free for fun!
The predicted salary is between 24000 - 26000 £ per year.
We’re looking for a confident and dedicated Billing Analyst to join our diligent team in Ayr. Main responsibilities include processing invoice runs within pre-determined specified timelines, producing reports for all areas of the business. A keen eye for detail will help you maintain accuracy of data, analyse the precision of billing processes and identify potential errors. This position will suit someone who is confident, enjoys problem-solving, and can work under their own initiative in a lively and hardworking environment. This is an onsite role requiring you to be in the office Monday to Friday.
£24,000 – £26,000 per year
Company pension, life insurance and sick pay
Cycle-to-work scheme
Monday to Friday schedule, so your weekends are all yours
What you’ll be doing
- Process invoice runs within pre-determined specified timelines
- Analyse the precision of billing processes and identify potential errors
- Maintain accuracy of the billing data in line with set KPI’s
- Onboard new contracts to customer accounts
- Produce weekly/monthly reports for multiple areas of the business
- Follow the Direct Debit process, both cancellations and new set-ups
- Analyse our Wholesale costs to ensure these are as expected, or otherwise take corrective action
- Run scheduled audits and ensure any follow up action is carried out
- Work collaboratively with team members to ensure more complex billing queries are investigated and resolved within set KPIs
- Opportunity for involvement in automation and improvement of business processes
- Manage workload effectively ensuring all tasks are completed within given timescales
- You will be expected to carry out any other duties that may reasonably be required in line with your main duties
What you’ll bring to the role
- Previous experience in a Data Analytics or similar position is desirable
- Competent in all Microsoft office packages including Excel
- Strong problem‑solving skills with the ability and resilience to deal with challenge and ambiguity
- Must have strong logical and analytical skills
- Must be a strong team player, with the ability to work collaboratively across functions and departments
- Ability to work under pressure and to meet tight deadlines
Castle Water is redefining the utilities sector as one of the fastest‑growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations. We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers. With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right. Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team. If you’re looking for a company that’s dynamic, forward‑thinking and values‑driven, Castle Water is the place for you.
We’re committed to making the process as smooth and accessible as possible. If you need any additional support or reasonable adjustments, please let us know. You can reach us by calling 01250 718700 or emailing careers@castlewater.co.uk.
Billing Analyst in Ayr employer: Castle Water
Contact Detail:
Castle Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Analyst in Ayr
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Castle Water. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to billing processes and data analysis. Think about examples from your past experiences that showcase your problem-solving skills and attention to detail.
✨Tip Number 3
Show off your teamwork! Since this role involves collaboration, be ready to discuss how you've worked with others in the past. Highlight any successful projects where you tackled complex billing queries together.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Billing Analyst in Ayr
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in data analytics and problem-solving. We want to see how your skills align with the responsibilities of a Billing Analyst, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your submission.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Castle Water
✨Know Your Numbers
As a Billing Analyst, you'll be dealing with data and invoices, so brush up on your numerical skills. Familiarise yourself with common billing processes and key performance indicators (KPIs) that are relevant to the role. This will show your potential employer that you understand the importance of accuracy and efficiency in billing.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified errors or improved processes. Being able to articulate your problem-solving approach will demonstrate your analytical skills and resilience, which are crucial for this position.
✨Get Comfortable with Excel
Since the job requires competency in Microsoft Office, especially Excel, make sure you're familiar with functions, formulas, and data analysis tools. Consider doing a quick refresher course or practice using Excel to analyse sample data sets. This will help you feel more confident during technical discussions in the interview.
✨Emphasise Team Collaboration
This role involves working closely with team members to resolve complex billing queries. Be ready to discuss your experience in collaborative environments. Highlight instances where you worked effectively with others to achieve a common goal, as this will align with the company's values of teamwork and support.