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For Companies At a Glance
- Tasks: Support and develop IT infrastructure, ensuring reliable and secure operations across multiple sites.
- Company: Join a dynamic organisation focused on innovative IT solutions.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare, and generous leave.
- Why this job: Be part of exciting projects that enhance digital security and infrastructure.
- Qualifications: Experience in IT support and strong knowledge of Microsoft 365 required.
- Other info: Opportunities for training and professional development in a collaborative environment.
The predicted salary is between 33000 - 77000 £ per year.
Our client is looking to appoint an experienced IT & Communications Deputy Lead to help maintain and develop digital infrastructure across multiple sites. This is a hands‑on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day‑to‑day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.
Core Responsibilities
- Maintain and develop IT and communications infrastructure, including networks and cloud systems.
- Provide first and second‑line support to staff and guests.
- Assist with installations and routine maintenance of networking, Wi‑Fi, VOIP, CCTV, and AV systems.
- Help administer Microsoft 365, device management, and basic cybersecurity controls.
- Keep documentation and asset records up to date.
- Contribute to IT aspects of refurbishment and infrastructure projects.
- Promote good digital security practices.
- Deputise for the IT & Communications Lead when required.
Person Specification
- Practical experience in IT support, networking, or systems administration.
- Strong knowledge of Microsoft 365 and device management.
- Basic networking understanding (routing, switching, Wi‑Fi) and eagerness to learn more.
- Hands‑on approach with confidence installing equipment and hardware.
- Excellent troubleshooting and communication skills.
- Organised and detail‑oriented.
Desirable Skills and Qualifications
- Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools.
- Experience in remote, multi‑site and estate based environments.
- Technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.
Salary and Benefits
- £55,000 per annum
- Company Pension Scheme
- Employee healthcare scheme
- Training and Development opportunities
- Generous annual leave entitlement
- Discretionary annual bonus
- Staff Accommodation Available
You’ll play a key role in ensuring IT systems are robust and reliable, supporting a unique and dynamic environment. On offer is a competitive salary, opportunities for professional development, and the chance to work on exciting projects.
IT Communications Deputy Lead in Ullapool employer: Castle View Personnel
Contact Detail:
Castle View Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Communications Deputy Lead in Ullapool
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or online webinars related to IT and communications. Connecting with professionals in the field can open doors and lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, troubleshooting successes, and any relevant certifications. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Be ready to demonstrate your problem-solving skills and technical knowledge, especially around Microsoft 365 and networking. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Communications Deputy Lead in Ullapool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your practical experience in IT support and networking. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on approach and troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Communications Deputy Lead role. Share specific examples of your experience with Microsoft 365, device management, and any relevant projects you've worked on.
Show Off Your Communication Skills: Since this role involves supporting staff and guests, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight how you’ve effectively communicated technical information to non-technical folks.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Castle View Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, networking basics, and any relevant systems like VOIP and CCTV. Being able to discuss these confidently will show that you're not just familiar with the tools but can also troubleshoot and support them effectively.
✨Show Off Your Hands-On Experience
Prepare to share specific examples of your hands-on experience in IT support and installations. Whether it’s a successful project or a tricky troubleshooting scenario, having concrete stories ready will demonstrate your practical skills and problem-solving abilities.
✨Communicate Clearly and Confidently
Since this role involves supporting staff and guests, strong communication skills are key. Practice explaining technical concepts in simple terms, as you might need to do this during the interview. Clear communication can set you apart from other candidates.
✨Be Organised and Detail-Oriented
Bring along any documentation or records that showcase your organisational skills. This could be past project documentation or maintenance logs. Showing that you value detail and organisation will resonate well with the interviewers, especially for a role that requires keeping asset records up to date.
