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- Tasks: Manage properties and support a dynamic team in Inverness.
- Company: Join a reputable firm known for its commitment to excellence in property management.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for growth.
- Why this job: Be part of a vibrant team that values customer service and teamwork.
- Qualifications: Must have face-to-face customer service experience and a valid driver's licence.
- Other info: This is a full-time, permanent position with a supportive work environment.
The predicted salary is between 28000 - 32000 £ per year.
Title: Property Manager
Type: Permanent
Hours: Full Time (Mon – Fri)
Salary: £28,000 – £32,000 (plus £3,300 car allowance)
Location: Inverness
Summary:
Our client is looking to recruit a well organised, forward-thinking Property Manager (factoring), to add to their growing Property Management department.
This role presents an opportunity to join a vibrant and dynamic business and would suit an individual capable of operating in a fast-paced environment.
It would be beneficial (not essential) for applicants to have previous experience in a Property sector role.
Duties include:
Managing a portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter.
Customer experience & engagement:
Responsible for the delivery of the customer excellence charter.
Building and maintaining relationships with both customers and contractors.
Responsible for creating and distributing regular customer communications.
Conduct regular owners meetings, in both individual and group settings.
Plan, attend and manage evening AGMs for portfolio sites.
Portfolio management:
Responsible for instructing and monitoring both reactive and proactive repairs.
Manage and co-ordinate customer insurance claims process.
Conduct regular property visits.
Record keeping:
Ensuring customer records are kept accurately and up to date.
Specific skills, capabilities & requirements:
Full, clean UK Driving License.
Previous experience in a customer service-based role.
Strong communicator.
Ability to work well as part of a team.
Proficient using Office 365.
Ability to work to targets.
Works well under pressure.
Previous experience using a CRM based system is preferable, but not essential.
Benefits include:
Complimentary festive leave.
Enhanced parental leave.
Enhanced Pension Scheme.
Employee loan scheme.
Performance based-bonus.
Group Life Insurance.
Hybrid working.
JBRP1_UKTJ
Property Manager employer: Castle View Personnel
Contact Detail:
Castle View Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Make sure to highlight your face-to-face customer service experience during any conversations or interviews. This role heavily relies on strong interpersonal skills, so be ready to share specific examples of how you've successfully managed customer interactions in the past.
✨Tip Number 2
Familiarise yourself with the property market in Inverness. Being knowledgeable about local trends and challenges can set you apart from other candidates and show your genuine interest in the area and the role.
✨Tip Number 3
Network with professionals in the property management field. Attend local events or join online forums where you can connect with others in the industry. This could lead to valuable insights and even potential referrals for the position.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This demonstrates your enthusiasm for the role and helps you assess if the company culture aligns with your values. Consider asking about team dynamics or the company's approach to customer service.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Property Manager position. Tailor your application to highlight relevant experience in customer service and property management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your face-to-face customer service experience. Provide specific examples of how you've successfully managed client relationships or resolved issues in previous roles.
Showcase Your Skills: Mention any additional skills that are relevant to the role, such as organisational abilities, communication skills, and problem-solving capabilities. These will help demonstrate your suitability for the Property Manager position.
Proofread Your Application: Before submitting your application, make sure to proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Castle View Personnel
✨Showcase Your Customer Service Skills
Since face-to-face customer service experience is essential for this role, be prepared to discuss specific examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Your Knowledge of Property Management
Research the key responsibilities of a Property Manager and be ready to discuss relevant experiences or knowledge you have in property management. This could include understanding tenant rights, property maintenance, or lease agreements.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the challenges they face in property management, or opportunities for professional development within the company.
✨Highlight Your Organisational Skills
As a Property Manager, you'll need to juggle multiple tasks. Be ready to share examples of how you've effectively managed your time and prioritised tasks in previous roles. This will demonstrate your ability to handle the demands of the position.
