At a Glance
- Tasks: Deliver top-notch admin support and handle customer inquiries with professionalism.
- Company: Join a dynamic team in Invergordon focused on excellent service.
- Benefits: Earn £15.33 per hour with full-time hours and valuable experience.
- Other info: Temporary role with potential for growth and learning opportunities.
- Why this job: Make a difference by resolving customer issues and supporting your team.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 15.33 - 15.33 £ per hour.
Our client is looking to appoint an experienced Administrator, initially on a temporary basis for approximately 8 weeks. The purpose of the role is to deliver a consistently high level of administrative service to staff and customers and to achieve all set objectives.
Duties include:
- Provide a front-line response to customers.
- Coordinating the internal phone system, answering and directing calls.
- Provide general administrative support to all functions.
- Accurately record all complaints, seek to resolve with the aim of front-line resolution on complaints received.
- Ensure complex complaints are allocated to the nominated complaint handlers.
- Assist colleagues with the collation of performance data and statistics.
- Support Business Services admin function specific tasks as and when required by the business.
- Provide information to customers and be able to respond as the first point of contact to routine enquiries as required.
- Assist with the input of data.
- Ensure records are regularly reviewed and updated accurately.
- Monitor and respond to mailboxes in a timeous and professional manner.
- Process customer requests for repairs and provide information on tenant and landlord responsibilities, relative priorities, and timescales.
- Log reported repairs, raise appropriate works orders.
- Track all repairs to completion and ensure orders are closed within set timescales with relevant data completed.
- Process and approve invoices for completed works.
Administrator in Lochgilphead employer: Castle View Personnel
As a Finance Administrator in Inverness, you will join a dynamic and supportive team that values detail-oriented individuals who are passionate about delivering high-quality financial support. The company fosters a collaborative work culture, offering opportunities for professional growth and development, while also providing a competitive salary and the potential for long-term employment. With a focus on employee well-being and a commitment to excellence, this role is perfect for those seeking meaningful and rewarding work in a thriving environment.
