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For Companies At a Glance
- Tasks: Manage a portfolio of properties and deliver top-notch customer service.
- Company: Join a vibrant and dynamic property management team in Inverness.
- Benefits: Enjoy competitive salary, hybrid working, and enhanced parental leave.
- Why this job: Be part of a fast-paced environment and make a real impact on customer experiences.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Great career growth opportunities and a supportive team culture.
The predicted salary is between 28000 - 32000 £ per year.
Our client is looking to recruit a well organised, forward-thinking Property Manager (factoring), to add to their growing Property Management department. This role presents an opportunity to join a vibrant and dynamic business and would suit an individual capable of operating in a fast-paced environment. It would be beneficial (not essential) for applicants to have previous experience in a Property sector role.
Duties include:
- Managing a portfolio of customers, delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter.
- Responsible for the delivery of the customer excellence charter.
- Building and maintaining relationships with both customers and contractors.
- Responsible for creating and distributing regular customer communications.
- Conduct regular owners meetings, in both individual and group settings.
- Plan, attend and manage evening AGMs for portfolio sites.
- Responsible for instructing and monitoring both reactive and proactive repairs.
- Manage and co-ordinate customer insurance claims process.
- Conduct regular property visits.
- Ensuring customer records are kept accurately and up to date.
Specific skills, capabilities & requirements:
- Full, clean UK Driving License.
- Previous experience in a customer service-based role.
- Strong communicator.
- Ability to work well as part of a team.
- Proficient using Office 365.
- Ability to work to targets.
- Works well under pressure.
- Previous experience using a CRM based system is preferable, but not essential.
Benefits include:
- Complimentary festive leave.
- Enhanced parental leave.
- Enhanced Pension Scheme.
- Employee loan scheme.
- Performance based-bonus.
- Group Life Insurance.
- Hybrid working.
Locations
Property Manager in Inverness, Scotland employer: Castle View Personnel
Contact Detail:
Castle View Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Inverness, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their customer excellence charter. We want to see you shine and show them why you're the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to build relationships with customers and contractors. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Manager in Inverness, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight any relevant experience in property management or customer service, and don’t forget to showcase your organisational skills and ability to work under pressure.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for customer service and how you can contribute to our customer excellence charter.
Showcase Your Communication Skills: As a Property Manager, strong communication is key. In your application, give examples of how you've successfully built relationships with customers or managed meetings. This will show us you’re ready for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castle View Personnel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager inside out. Familiarise yourself with property management terminology and the specific duties mentioned in the job description. This will help you speak confidently about how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer experience, be ready to share examples from your past where you’ve delivered exceptional customer service. Think of specific situations where you resolved issues or built strong relationships, as this will demonstrate your capability to adhere to their customer excellence charter.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the Property Management department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your experiences clearly and concisely. This will not only boost your confidence but also help you refine your answers to highlight your strengths effectively.
