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- Tasks: Join us as an Installations Operative, delivering and installing equipment with a focus on customer service.
- Company: We're a dynamic company based in Inverness, committed to excellent service and sustainability.
- Benefits: Enjoy 23 days holiday, healthcare cash plans, and a supportive work environment with career growth opportunities.
- Why this job: Be part of a team that values communication, professionalism, and making a positive impact on customers.
- Qualifications: Previous delivery/installation experience preferred; must have a full UK driving licence and strong communication skills.
- Other info: Training provided for installations; enjoy volunteer days and referral bonuses.
The predicted salary is between 23500 - 24000 £ per year.
Our client is looking to appoint an Installations Operative to be based in Inverness. We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to customers during the installation process.
Roles and Responsibilities:
- Driving the company van for customer deliveries or collections, always ensuring a professional service to uphold the company’s reputation.
- Planning routes effectively to maximise the efficient delivery of customers' orders.
- Conduct client site surveys to ensure safe delivery and collection of equipment.
- Installation of equipment at client sites (training will be provided).
- Support the warehouse to ensure health & safety and that the working environment is always clean and tidy, and that waste packaging is removed and disposed of safely and in line with our sustainable focus.
- Building rapport with customers by being professional, helpful and flagging any concerns raised with other stakeholders across the business.
- Carry out other adhoc duties as required.
Person Specification:
- Previous experience within a delivery/installation role with a customer service focus preferred.
- Proven experience working in a workshop and warehouse setting preferred.
- Outstanding communication skills.
- A full, clean UK driving licence with experience of long-wheel based vans.
- Able to work under pressure in a fast-paced, ever-changing environment.
- A good level of IT literacy would be an advantage.
- An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality.
- Good level of health & safety awareness.
On Offer:
- Opportunities to progress and grow your career within a supportive environment.
- 23 days holiday plus bank holidays, rising to 28 days after 5 years.
- Stakeholder pension scheme & death in service benefit.
- Rewards offering discounts and great deals.
- Healthcare cash plan covering everyday expenses such as opticians, dentist etc.
- Cycle to work scheme.
- Volunteer Days.
- Referral bonuses to nominate a friend or a new customer.
- Employee Assistance Programme - free advice on relationships, mental health and financial planning and more.
- Enhanced Maternity and Paternity scheme.
Installations Operative employer: Castle View Personnel
Contact Detail:
Castle View Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Operative
✨Tip Number 1
Familiarise yourself with the local area of Inverness. Knowing the best routes and potential traffic hotspots can help you plan your deliveries more efficiently, which is a key part of the Installations Operative role.
✨Tip Number 2
Brush up on your communication skills. Since building rapport with customers is essential, practice how to engage positively and professionally with clients, ensuring they feel valued during the installation process.
✨Tip Number 3
Gain some basic knowledge about health and safety regulations related to installations. This will not only show your commitment to maintaining a safe working environment but also demonstrate your proactive approach to the role.
✨Tip Number 4
Consider reaching out to current or former employees in similar roles. They can provide insights into the company culture and expectations, helping you tailor your approach when you apply through our website.
We think you need these skills to ace Installations Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery or installation roles, especially any customer service focus. Emphasise your communication skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your can-do attitude and commitment to providing excellent service. Mention specific examples of how you've built rapport with customers in previous roles.
Highlight Relevant Skills: In your application, clearly outline your driving experience, particularly with long-wheel based vans, and any health & safety awareness you possess. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and pride in your work.
How to prepare for a job interview at Castle View Personnel
✨Showcase Your Communication Skills
Since the role requires excellent communication, be prepared to demonstrate your ability to convey information clearly. Use examples from past experiences where you successfully communicated with customers or team members.
✨Highlight Your Customer Service Experience
Discuss any previous roles where you focused on customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Skills
Be ready to talk about how you've handled challenges in fast-paced environments. Provide examples of how you planned routes or managed installations effectively, showcasing your ability to think on your feet.
✨Emphasise Health & Safety Awareness
Given the importance of health and safety in this role, prepare to discuss your understanding of safe working practices. Mention any relevant training or experiences that highlight your commitment to maintaining a safe work environment.
