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- Tasks: Join us as an Installations Operative, delivering and installing equipment with a focus on customer service.
- Company: Be part of a dynamic team in Inverness, committed to quality and sustainability.
- Benefits: Enjoy 23 days holiday, healthcare cash plans, and discounts, plus opportunities for career growth.
- Why this job: This role offers hands-on experience, a supportive culture, and the chance to make a real impact.
- Qualifications: Previous delivery or installation experience preferred; must have a full UK driving licence.
- Other info: Training provided for installations; perfect for those who thrive in fast-paced environments.
The predicted salary is between 23500 - 24000 £ per year.
Our client is looking to appoint an Installations Operative to be based in Inverness. We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to customers during the installation process.
Roles and Responsibilities:
- Driving the company van for customer deliveries or collections, always ensuring a professional service to uphold the company’s reputation.
- Planning routes effectively to maximise the efficient delivery of customers' orders.
- Conduct client site surveys to ensure safe delivery and collection of equipment.
- Installation of equipment at client sites (training will be provided).
- Support the warehouse to ensure health & safety and that the working environment is always clean and tidy, and that waste packaging is removed and disposed of safely and in line with our sustainable focus.
- Building rapport with customers by being professional, helpful and flagging any concerns raised with other stakeholders across the business.
- Carry out other adhoc duties as required.
Person Specification:
- Previous experience within a delivery/installation role with a customer service focus preferred.
- Proven experience working in a workshop and warehouse setting preferred.
- Outstanding communication skills.
- A full, clean UK driving licence with experience of long-wheel based vans.
- Able to work under pressure in a fast-paced, ever-changing environment.
- A good level of IT literacy would be an advantage.
- An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality.
- Good level of health & safety awareness.
On Offer:
- Opportunities to progress and grow your career within a supportive environment.
- 23 days holiday plus bank holidays, rising to 28 days after 5 years.
- Stakeholder pension scheme & death in service benefit.
- Rewards offering discounts and great deals.
- Healthcare cash plan covering everyday expenses such as opticians, dentist etc.
- Cycle to work scheme.
- Volunteer Days.
- Referral bonuses to nominate a friend or a new customer.
- Employee Assistance Programme - free advice on relationships, mental health and financial planning and more.
- Enhanced Maternity and Paternity scheme.
Installations Operative employer: Castle View Personnel
Contact Detail:
Castle View Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Operative
✨Tip Number 1
Familiarise yourself with the local area of Inverness. Knowing the best routes and potential traffic hotspots can really impress during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service during installations.
✨Tip Number 3
Prepare to discuss your health and safety awareness. Be ready to share any relevant experiences or training you've had, as this role places a strong emphasis on maintaining a safe working environment.
✨Tip Number 4
Show enthusiasm for learning new skills, especially regarding equipment installation. Expressing a willingness to undergo training and adapt to new challenges can set you apart from other candidates.
We think you need these skills to ace Installations Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery or installation roles, especially any customer service focus. Emphasise your communication skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your can-do attitude and commitment to providing excellent service. Mention specific examples of how you've built rapport with customers in previous roles.
Highlight Relevant Skills: In your application, clearly outline your driving experience, particularly with long-wheel based vans, and any health & safety awareness you possess. This will demonstrate your suitability for the role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to grow within the company and contribute to their sustainable focus. Employers appreciate candidates who are genuinely interested in their mission.
How to prepare for a job interview at Castle View Personnel
✨Showcase Your Communication Skills
Since the role requires excellent communication, be prepared to demonstrate your ability to engage with customers. Share examples from your past experiences where you successfully resolved issues or built rapport with clients.
✨Highlight Your Customer Service Experience
Discuss any previous roles where you focused on customer service, especially in delivery or installation settings. Emphasise your can-do attitude and how you prioritised customer satisfaction in those situations.
✨Demonstrate Your Problem-Solving Abilities
Prepare to talk about times when you faced challenges during installations or deliveries. Explain how you approached these problems and what solutions you implemented to ensure a smooth process.
✨Familiarise Yourself with Health & Safety Practices
Given the importance of health and safety in this role, brush up on relevant practices. Be ready to discuss how you ensure a safe working environment and your awareness of health and safety regulations.
