Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and ensure a safe shopping environment.
- Company: Join a supportive team focused on safety and customer satisfaction.
- Benefits: Earn £12.60 per hour, enjoy flexible holidays, and access discounts.
- Other info: Enjoy a welcoming atmosphere with opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must have SIA licence and strong communication skills.
The predicted salary is between 10 - 15 £ per hour.
Our client is looking for a confident, approachable, and customer-focused Retail Security Officers to help create a safe, positive shopping environment for customers and colleagues.
Salary & Shifts
- £12.60 per hour
- Full time
Benefits
- Pension
- Cycle to Work Scheme
- Flexible lifestyle benefits
- Purchase up to 5 extra days holiday!
- Paid breaks
- Uniform provided
- Discounts on high street brands
- Salary Finance Scheme - access your pay before payday!
- A welcoming, inclusive environment with continuous support to help you thrive
What We're Looking For:
- MUST have SIA licence/certificates
- Ability to communicate clearly and confidently
- Reliable, professional, and calm under pressure
- Comfortable working with customers and as part of a wider team
- Able to provide a 5-year checkable employment/education history for vetting
Job Role/ Duties
- Provide industry-leading, friendly customer service
- Help deter crime, violence, and antisocial behaviour
- Carry out regular store patrols
- Use CCTV and Body Worn Video to support crime prevention
- Work closely with store management teams
- Liaise with Police and local crime partnerships when required
- Contribute to a safe, welcoming environment for all
To Apply, send an up-to-date CV.
Locations
Relief Security Officer in North East, Sunderland employer: Castle View Group
Contact Detail:
Castle View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in North East, Sunderland
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the client and their values. This way, you can show them how your approach aligns with their mission to create a safe and positive shopping environment.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to be clear and confident when interacting with customers and colleagues. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your reliability! During interviews, share examples from your past experiences where you remained calm under pressure or successfully worked as part of a team. This will help demonstrate that you're the professional they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, we’re here to support you every step of the way in landing that Relief Security Officer role!
We think you need these skills to ace Relief Security Officer in North East, Sunderland
Some tips for your application 🫡
Show Off Your SIA Licence: Make sure to highlight your SIA licence right at the top of your CV. It’s a must-have for this role, so let us know you’ve got it covered!
Tailor Your CV: Don’t just send out the same CV everywhere! Tailor it to reflect how your skills and experience match what we’re looking for in a Retail Security Officer. We want to see how you can contribute to a safe shopping environment.
Be Clear and Confident: When writing your application, communicate clearly and confidently. This role is all about customer interaction, so show us you can express yourself well in writing too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Castle View Group
✨Know Your Stuff
Make sure you understand the role of a Relief Security Officer inside out. Familiarise yourself with the responsibilities, like providing excellent customer service and conducting store patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice articulating your thoughts clearly. Think about examples from your past experiences where you effectively communicated with customers or worked as part of a team. This will demonstrate your ability to handle situations calmly and professionally.
✨Dress the Part
Even though you’ll be provided with a uniform, dressing smartly for the interview shows professionalism. It sets a positive tone and reflects your understanding of the importance of appearance in a customer-facing role. Plus, it helps you feel more confident!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with antisocial behaviour or working under pressure. Think through potential scenarios and how you would respond. This will not only prepare you for the questions but also highlight your problem-solving skills.