At a Glance
- Tasks: Support individuals in overcoming barriers to employment and achieving their career goals.
- Company: Join a passionate team dedicated to making a positive impact on people's lives.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Why this job: Make a real difference by helping others find sustainable work and develop skills.
- Qualifications: Strong communication skills and experience in supporting individuals towards positive outcomes.
- Other info: Dynamic hybrid work environment with a focus on collaboration and community engagement.
The predicted salary is between 28000 - 28000 £ per year.
Location: Hybrid (Office based in Chester-Le-Street)
Salary: £28,000 per annum
Hours: Full-time (40 hours per week) flexible option to reduce to 32 hours
Role Overview
Are you passionate about providing people with support, advice and guidance to assist them into employment? Would you like to work in a role that places the customer at the heart of everything we do, helping to make a positive impact to people's lives? An exciting opportunity has arisen for an exceptional Employment Support Officer to join our team.
We pride ourselves on providing tailored employment support to individuals with a range of needs, including in some cases those furthest from the labour market. Supporting clients to overcome barriers to employment, develop skills, and progress into sustainable work through personalised action planning, coaching, and ongoing guidance.
We are looking for a passionate individual to work within our training team to liaise with candidates who may need short term support. This would include:
- Liaising with candidates to identify barriers preventing progression, including in some cases those furthest from the labour market, and develop strategies to support their next steps and career goals.
- Supporting candidates with uploading required documentation to employer portals and onboarding platforms, ensuring accuracy and compliance.
- Providing detailed information, advice, and guidance (IAG) to enable informed decision-making and progression into employment.
- Delivering engaging remote sessions, including Interview Techniques and other employability workshops tailored to learner needs.
- Conducting effective job search support, including sourcing opportunities and proactively engaging with employers on candidates' behalf.
- Guiding candidates through job assessments and application processes, offering tailored support to improve outcomes.
- Liaising with employers to coordinate and support induction and onboarding processes where appropriate.
- Collaborating with the Business Development Team to identify and secure suitable employment opportunities for candidates.
- Providing classroom-based support as required, contributing to a positive and inclusive learning environment.
- Researching and building relationships with community organisations to support referrals, partnerships, and effective signposting for candidates.
To be successful in this role, you will demonstrate:
- Excellent interpersonal and communication skills, with the ability to engage effectively both verbally and in writing.
- Strong IT literacy, with confidence in using a range of digital systems and platforms.
- Proven experience supporting individuals to achieve positive outcomes.
- The ability to build rapport and work effectively with stakeholders at all levels, adapting communication styles as needed.
- A high level of attention to detail, with a commitment to producing accurate and high-quality work.
- Strong organisational, time management, and administrative skills, with the ability to manage competing priorities.
- A self-motivated approach, combined with the ability to work collaboratively as part of a team.
Employment Officer employer: Castle View Group
Contact Detail:
Castle View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend job fairs, workshops, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions and how to showcase your passion for helping others find employment. Remember, confidence is key!
✨Tip Number 3
Tailor your approach! When reaching out to employers, make sure to highlight your unique skills and experiences that align with their needs. Show them why you're the perfect fit for the role of Employment Support Officer.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Employment Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employment Officer role. Highlight your relevant experience and skills that align with our mission of supporting individuals into employment.
Show Your Passion: We want to see your enthusiasm for helping others! Share specific examples of how you've made a positive impact in previous roles, especially in supporting people with barriers to employment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate attention to detail, so proofread for any typos or errors!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Castle View Group
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Employment Support Officer. Familiarise yourself with the key responsibilities and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Passion
This role is all about helping people, so be ready to share examples of how you've made a positive impact in previous roles. Whether it's through coaching, providing support, or helping someone overcome barriers, highlight your passion for making a difference in people's lives.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to support candidates. Think of specific situations where you've successfully guided someone through a challenge, and be prepared to discuss the strategies you used and the outcomes achieved.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the company culture, and the challenges faced by the Employment Support Officer. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.