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- Tasks: Join our team as a Foreign Exchange Consultant, providing top-notch customer service and support.
- Company: Be part of a well-established company that values growth and development.
- Benefits: Gain new skills, enjoy a supportive environment, and explore career progression opportunities.
- Why this job: This role offers hands-on experience in finance and a chance to make a real impact.
- Qualifications: We seek motivated candidates with strong communication, organizational, and IT skills.
- Other info: Training provided to help you grow and succeed in your career.
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking to recruit several Foreign Exchange Support assistants to join our team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Duties: Always providing exceptional customer service Supporting branches with the day-to-day operation of the bureau Answering telephone, responding to emails and live chat Review and process currency orders Monitoring stock levels of foreign currency and ensuring that sensible quantities are maintained Willingness to participate in training appropriate to own development Adhering to company policies and procedures To undertake any other duties that may fall into the job criteria To conform with all company policies and procedures, including health and safety To treat all employees, customers and suppliers with dignity and respect What competencies we are looking for? Good accuracy and numerical skills Excellent administration and organisational skills Effective communication service and customer service experience Competent IT skills Te…
Foreign Exchange Consultant employer: Castle View Group Careers
Contact Detail:
Castle View Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant
✨Tip Number 1
Familiarize yourself with the foreign exchange market and current trends. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-playing scenarios. Being able to demonstrate effective communication and problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in administration or customer service during your conversations. Relating your past roles to the responsibilities of a Foreign Exchange Consultant can make a strong impression.
✨Tip Number 4
Be proactive in asking questions during the interview about training opportunities and career progression. This shows your eagerness to learn and grow within the company.
We think you need these skills to ace Foreign Exchange Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Foreign Exchange Consultant position. Understand the key responsibilities and required competencies, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience or roles that required strong numerical and organizational skills. Use specific examples to demonstrate how your background aligns with the job requirements.
Show Enthusiasm for Learning: Express your eagerness to learn new skills and grow within the company. Mention any relevant training or development programs you have participated in, and how they have prepared you for this role.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Castle View Group Careers
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've provided great service in previous positions. Highlight your ability to handle difficult situations and maintain a positive attitude.
✨Demonstrate Your Numerical Accuracy
As a Foreign Exchange Consultant, you'll need strong numerical skills. Be ready to discuss any experiences where you had to work with numbers, such as processing currency orders or managing stock levels. You might even want to practice some basic calculations beforehand.
✨Emphasize Your Willingness to Learn
The company is looking for motivated candidates eager to learn new skills. Share your enthusiasm for personal development and any relevant training you've undertaken in the past. This shows that you're proactive about your career growth.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios related to the job. Think about how you would respond to a customer complaint or how you would manage stock levels during a busy period. Practicing these responses can help you feel more confident.
