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- Tasks: Lead a passionate team to deliver exceptional client and patient care in a dynamic environment.
- Company: Join Castle Vets, part of IVC Evidensia, a leader in animal health and welfare.
- Benefits: Enjoy flexible hours, generous leave, private medical insurance, and a supportive culture.
- Why this job: Make a real difference in the lives of animals and their owners while developing your leadership skills.
- Qualifications: Proven management experience; veterinary background is a plus but not essential.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced leader with a passion for delivering exceptional client and patient care? Castle Vets, part of IVC Evidensia, has a rare opportunity for a dynamic and motivated Practice Manager to lead our friendly team in Reading. This is a site-based, people-facing leadership role, perfect for someone who enjoys building strong relationships, supporting others to succeed, and making a real difference to both team and client experience. This is a full time and/or part time role, flexible between the hours of 8am - 7pm.
The Role
- Oversee the day-to-day running of the practice
- Lead, manage, and develop the practice team
- Drive financial performance, budgeting, and KPI management
- Ensure compliance with clinical, regulatory, and health & safety standards
- Deliver exceptional client service and patient care
- Support recruitment, onboarding, and performance management
- Foster a culture of collaboration, accountability, and continuous improvement
We are looking for someone who:
- Has proven management or leadership experience (veterinary or healthcare background desirable but not essential)
- Demonstrates strong commercial awareness and financial acumen
- Is an excellent communicator with the ability to motivate and engage teams
- Thrives in a fast-paced environment
- Is organised, proactive, and solutions-focused
- Has a genuine passion for people development and client care
Our Practice & Team
Castle Vets is a well-established, small animal hospital in the centre of Reading with a strong reputation for high clinical standards and compassionate care. We have a very experienced team, with six vets having over 10 years' qualifications as well as our 12 supportive nurses. We foster a collaborative, supportive culture with a strong emphasis on knowledge sharing, while also embracing fresh ideas and innovation.
You Matter to Us - Your Benefits at a Glance
- Work Life Balance
- 6.6 weeks annual leave
- Additional time off for your birthday
- Increasing annual leave based on length of service
- Wellbeing
- Private medical insurance
- Enhanced family-friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Development
- CPD Allowance
- Learning and development opportunities via the IVC Evidensia Academy
- Access to Vetlexicon – our encyclopedia provider
- Infection prevention and control programme
- Quality Improvement Programme
- Additional
- Discretionary performance-based bonus scheme
- Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Apply today and help us continue caring for our community.
Closing Date: 16/03/26
Up to £45,000 DOE
Practice Manager in London employer: Castle Vets Pet Healthcare Centre
Contact Detail:
Castle Vets Pet Healthcare Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary and healthcare sectors. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research Castle Vets and understand their values and mission. Think about how your experience aligns with their goals, especially around client care and team leadership. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Get comfortable talking about your management style and how you’ve driven team success in the past. The more you practice, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s get you on board!
We think you need these skills to ace Practice Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Practice Manager role. Highlight your leadership experience and any relevant achievements in client care or team management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can make a difference at Castle Vets. Share specific examples of how you've led teams or improved client experiences in the past.
Showcase Your Communication Skills: As a Practice Manager, strong communication is key. Ensure your application is clear, concise, and free of jargon. This will demonstrate your ability to engage and motivate teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Castle Vets Pet Healthcare Centre
✨Know Your Stuff
Before the interview, make sure you understand Castle Vets' mission and values. Familiarise yourself with their approach to client and patient care, as well as their commitment to animal welfare. This will help you align your answers with what they value most.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated others or improved team performance. Highlight your ability to foster collaboration and accountability, which is crucial for a Practice Manager role.
✨Demonstrate Financial Acumen
Since the role involves driving financial performance and managing budgets, be ready to discuss your experience with financial management. Bring up any relevant KPIs you've worked with and how you’ve used them to enhance operational efficiency.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, ongoing training opportunities, or how they measure success in the practice. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.