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- Tasks: Join our team to support farmers and clients in a vibrant veterinary practice.
- Company: A friendly veterinary farm practice dedicated to animal health.
- Benefits: Generous leave, staff discounts, and a supportive work environment.
- Why this job: Make a real impact in the agricultural community while developing your skills.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Full training provided; perfect for those passionate about farm animal health.
The predicted salary is between 12 - 12 £ per hour.
Join our dedicated veterinary farm practice and become part of a team that supports farmers, clients, and clinicians every day. We are expanding and looking for enthusiastic non-clinical team members to join our Front of House and Dispensary teams. We have multiple roles available, including:
- Head Receptionist
- Receptionist
- Dispensary Assistant
If you’re friendly, organised, and passionate about supporting farm animal health from a non-clinical angle, we’d love to hear from you!
Role Details:
Location: To be based at our Barnard Castle site - Montalbo Road, Barnard Castle, Co Durham, DL12 8ED, but will also cover our other sites when needed.
Contract: Permanent, part-time, with exact hours for each role to be discussed at interview stage.
Shift Pattern: Monday - Friday, with shifts between 08.00 - 18.00 and a share in the Saturday rota.
Discover Our Practice:
As our Head Receptionist, you will:
- Lead the reception team and ensure smooth daily operations.
- Be the first point of contact for clients: in person, via email and over the phone.
- Manage schedules, oversee client communications, and support practice workflows.
- Maintain high standards of customer service in a busy farm practice environment.
Ideal for someone with previous veterinary or agricultural sector experience, and confident team-leadership skills.
As a Receptionist, you will:
- Welcome clients and handle incoming calls.
- Book appointments and assist with administrative tasks.
- Provide excellent customer service to farmers and clients.
- Work closely with vets and support staff to keep the practice running smoothly.
Perfect for someone warm, organised, and great with people.
As part of our dispensary team, you will:
- Prepare and dispense medications under veterinary direction.
- Manage stock levels and ensure accurate record-keeping.
- Support clients with product queries and collection.
- Work in a fast-paced environment with excellent attention to detail.
Agricultural, pharmaceutical, or previous dispensary experience is beneficial but not essential – full training will be provided.
What We’re Looking For:
- Strong communication and customer-service skills.
- Ability to stay calm in a fast-paced environment.
- Good computer literacy.
- Team players with a positive attitude.
- Confidence dealing with farm-focused clients and queries.
Why Join Us?
- Supportive, friendly farm-practice team.
- Training provided for all roles.
- Opportunities for development.
- A chance to make a real impact in the agricultural community.
We understand that benefits matter. Here are just a few of the perks you’ll enjoy:
- Salary aligned with the National Minimum Wage.
- Generous 5-week annual leave plus Bank Holidays (pro rata).
- A collaborative and supportive team environment.
- Staff discounts on veterinary services and products.
- Access to our Employee Assistance Programme and over 400 Mental Health First-Aiders.
- And so much more!
For a full list of what we offer, click here: CVS Vets | What We Offer.
CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We’re committed to building a workforce that reflects the diverse communities we serve.
Ready to join us? Submit your CV and a brief cover note outlining your preferred role(s). We welcome applications from candidates interested in one or multiple positions. Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Non‑Clinical Team Members (Reception & Dispensary) in Barnard Castle employer: Castle Vets FA (Barnard Castle)
Contact Detail:
Castle Vets FA (Barnard Castle) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Non‑Clinical Team Members (Reception & Dispensary) in Barnard Castle
✨Tip Number 1
Get to know the practice! Before your interview, check out their website and social media. Familiarise yourself with their values and services so you can show genuine interest and enthusiasm during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Non‑Clinical Team Members (Reception & Dispensary) in Barnard Castle
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for supporting farm animal health and your passion for customer service.
Tailor Your CV: Make sure to customise your CV for the role you're applying for. Highlight any relevant experience, especially in veterinary or agricultural settings, and showcase your communication skills. We love seeing how your background fits with our team!
Craft a Compelling Cover Note: Your cover note is your chance to make a great first impression. Keep it brief but engaging, and clearly outline which role(s) you're interested in. Let us know why you’d be a fantastic fit for our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the roles you’re excited about. Don’t miss out on this opportunity!
How to prepare for a job interview at Castle Vets FA (Barnard Castle)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the specific role you're applying for, whether it's Head Receptionist, Receptionist, or Dispensary Assistant. Familiarise yourself with the daily tasks and responsibilities, and think about how your skills and experiences align with what they’re looking for.
✨Showcase Your People Skills
Since this position involves a lot of client interaction, be prepared to demonstrate your strong communication and customer service skills. Think of examples from your past experiences where you’ve successfully handled customer queries or resolved issues, especially in a fast-paced environment.
✨Research the Practice
Take some time to learn about the veterinary farm practice and its values. Understanding their mission and the community they serve will help you answer questions more effectively and show that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the practice is the right fit for you.