At a Glance
- Tasks: Lead and support teams while ensuring smooth operations across three veterinary practices.
- Company: A passionate veterinary group dedicated to putting pets first.
- Benefits: Competitive salary, five weeks annual leave, and a supportive work environment.
- Other info: Join a team that values inclusivity, collaboration, and empathy.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Veterinary experience and proven leadership skills are essential.
The predicted salary is between 45000 - 45000 € per year.
Are you passionate about putting pets first? So are we!
Location: To be based across our 3 practice sites – Barnard Castle, Bishop Auckland and Durham.
Contract: Permanent.
Hours: 40 hours per week.
Shift Pattern: Monday – Friday, with the possibility of weekend working when needed.
About the Role
As Veterinary Group Practice Manager, you'll play a pivotal role in the success of our practices, leading and supporting teams while ensuring smooth day-to-day operations and long-term growth.
Key Responsibilities
- Recruiting, training and supporting team members
- Creating and managing rotas to ensure appropriate cover at all times
- Overseeing financial performance, including budgets, banking and debt control
- Preparing reports and analysing practice performance
- Managing daily operational activities across all sites
- Ensuring excellent client experience and resolving concerns effectively
- Developing and delivering long‑term plans to support sustainable practice growth
About You
You’ll be a confident leader with a passion for people, animals and teamwork.
You’ll Bring
- Previous veterinary experience (preferred)
- Proven managerial or leadership experience (essential)
- Strong organisational, planning and problem‑solving skills
- Excellent communication skills with a high level of empathy
- Outstanding customer service experience
- A positive, proactive mindset and strong team focus
- Confidence using Microsoft Office and practice management systems
Most importantly, you’ll live and breathe our I CARE leadership values:
- Inclusivity: Valuing diverse perspectives and adapting your approach to get the best from everyone
- Collaboration: Encouraging open communication and resolving challenges early
- Accountability: Supporting honest conversations through regular check‑ins and feedback
- Role Modelling: Leading with integrity and following through on commitments
- Empathy: Using emotional awareness to support wellbeing and performance
What We Offer
Salary up to £45,000, dependent on skills and experience. Five weeks’ annual leave (pro rata), plus
Veterinary Group Practice Manager employer: Castle Vets (Bishop Auckland)
Join a dedicated team that prioritises the wellbeing of pets and their owners across our three practice sites in Barnard Castle, Bishop Auckland, and Durham. We offer a supportive work culture that values inclusivity and collaboration, alongside competitive benefits such as a salary of up to £45,000 and five weeks of annual leave. With ample opportunities for professional growth and a commitment to excellence in client care, this role is perfect for those looking to make a meaningful impact in the veterinary field.
Contact Detail:
Castle Vets (Bishop Auckland) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Group Practice Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a Group Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and team management. Think about your past experiences and how they align with the I CARE values. We want to see that passion for pets and people shine through!
✨Tip Number 3
Showcase your organisational skills by creating a personal project or plan that demonstrates your ability to manage multiple tasks. This could be anything from a mock rota for a practice to a budget plan. It’ll give you something tangible to discuss in interviews!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and putting pets first!
We think you need these skills to ace Veterinary Group Practice Manager
Some tips for your application 🫡
Show Your Passion for Pets:Make sure to highlight your love for animals in your application. We want to see that you share our commitment to putting pets first, so let your enthusiasm shine through!
Tailor Your Experience:When detailing your previous experience, focus on your managerial skills and any veterinary background you have. We’re looking for leaders who can support our teams, so make it clear how your past roles align with this.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences are easy to spot. This helps us see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Castle Vets (Bishop Auckland)
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge and managerial skills. Familiarise yourself with the latest trends in veterinary practice management, as well as the specific challenges faced by the practices in Barnard Castle, Bishop Auckland, and Durham.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with the I CARE values. Think of examples where you've successfully led a team, resolved conflicts, or improved team dynamics. This will demonstrate your fit for the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and organisational skills. Prepare scenarios related to managing rotas, handling client concerns, or overseeing financial performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Empathy and Communication
Since excellent communication and empathy are key for this role, be ready to share experiences where you've effectively communicated with clients or team members. Highlight how you’ve used emotional awareness to support others in challenging situations.
