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- Tasks: Manage post-completion mortgage activities and deliver exceptional customer service.
- Company: Join a fintech challenger bank in Basingstoke with a dynamic team.
- Benefits: Enjoy a competitive salary, performance bonuses, and comprehensive employee benefits.
- Why this job: Be part of a growing industry and make a difference in customers' lives.
- Qualifications: Financial services background and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A fintech challenger bank located in Basingstoke is seeking a Customer Services Administrator. The role involves managing post-completion mortgage activities, providing exceptional service to internal and external stakeholders.
Candidates should have a financial services background, strong communication skills, and be adept at handling complex inquiries.
This position offers a competitive salary, annual performance-related bonus, and a range of employee benefits, including healthcare and well-being support.
Hybrid Mortgage Post-Completion Specialist in Basingstoke employer: Castle Trust Group
Contact Detail:
Castle Trust Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Mortgage Post-Completion Specialist in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at challenger banks. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and mortgage processes. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience. Use examples that highlight how you've handled complex inquiries in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Mortgage Post-Completion Specialist in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and customer service. We want to see how your skills match the role of a Hybrid Mortgage Post-Completion Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Communication Skills: Since the role involves handling complex inquiries, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at Castle Trust Group
✨Know Your Mortgage Stuff
Make sure you brush up on your mortgage knowledge before the interview. Understand the post-completion process and be ready to discuss how you would handle various scenarios. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Show Off Your Communication Skills
Since the role involves dealing with both internal and external stakeholders, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully managed complex inquiries in the past. This will demonstrate your ability to communicate effectively under pressure.
✨Prepare for Behavioural Questions
Expect questions that assess how you handle challenges and work with others. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This approach will help you provide clear and concise responses that highlight your problem-solving skills and teamwork.
✨Research the Company Culture
Take some time to learn about the fintech challenger bank's values and culture. Understanding what they stand for will help you tailor your answers and show that you're a good fit for their team. Plus, it’ll give you some great talking points to use during the interview!
