At a Glance
- Tasks: Provide frontline support for Windows 11, tablets, and mobile devices in a hybrid environment.
- Company: Castle Trust Bank, a forward-thinking institution modernising its IT landscape.
- Benefits: Gain hands-on experience with cloud services and enjoy a supportive team culture.
- Other info: Opportunity for continuous improvement and career growth in a dynamic setting.
- Why this job: Join a people-centric tech team and make a real difference in IT support.
- Qualifications: Experience with Windows systems and a passion for tech support.
The predicted salary is between 31500 - 38500 £ per year.
Castle Trust Bank is modernising its IT landscape and seeks a Service Desk Analyst to provide frontline support for Windows 11, tablets and mobile devices.
You will build and maintain desktops, manage AD/Entra accounts and drive incident resolution, with SLA adherence in a hybrid environment based in Basingstoke and occasional London onsite support.
The role offers broad exposure to cloud services, documentation, and continuous improvement within a people-centric tech team.
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Hybrid IT Service Desk Analyst: Windows & Cloud Support in Basingstoke employer: Castle Trust Group
Castle Trust Bank is an exceptional employer that fosters a supportive and inclusive culture, where your contributions directly impact customer outcomes and operational excellence. Located in Basingstoke, we offer a hybrid working model, competitive salaries, and a range of benefits including performance bonuses, generous holiday allowances, and private healthcare, all aimed at promoting employee well-being and growth. Join us to be part of a dynamic fintech environment that values diversity and encourages continuous improvement and professional development.
