At a Glance
- Tasks: Be the go-to person for tech issues and support a hybrid cloud environment.
- Company: Castle Trust Bank, a supportive team in a dynamic banking environment.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for growth.
- Other info: Join a small, capable team and enhance your IT support skills.
- Why this job: Make a real difference by helping colleagues stay productive with tech solutions.
- Qualifications: Tech-savvy with a knack for customer service and problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
Castle Trust Bank is seeking a Service Desk Analyst to be the first point of contact for technical issues across Windows 11, M365 and corporate devices. You will build and maintain desktop clients, manage user accounts and support a hybrid cloud environment to keep colleagues productive.
Based in Basingstoke with two days remote per week, you’ll join a small capable team, deliver incident resolution with a strong focus on customer service, contribute to documentation and service improvements.
Hybrid Service Desk Analyst — Elevate IT Support in Lydney employer: Castle Trust Bank
At Castle Trust Bank, we pride ourselves on being an innovative challenger bank that values a customer-first approach and fosters a supportive, inclusive culture. As a Property Credit Manager in our Basingstoke office, you'll enjoy competitive salaries, performance bonuses, and generous benefits, all while having the opportunity to influence lending policy and make impactful credit decisions. Join us to be part of a team where your expertise is valued, and your professional growth is supported in a dynamic and rewarding environment.
