At a Glance
- Tasks: Manage infrastructure, provide 3rd line support, and lead project delivery.
- Company: Join Castle Trust Bank, a fintech challenger bank focused on property mortgages and retail finance.
- Benefits: Enjoy hybrid working, competitive salary, performance bonuses, generous leave, and private healthcare.
- Why this job: Be part of a dynamic team, tackle exciting projects, and enhance your tech skills in a supportive environment.
- Qualifications: A degree in Computer Science or ITIL/Azure qualifications are preferred; strong technical skills required.
- Other info: This is a fixed-term role for 3-6 months with opportunities for continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
The opportunity
We have an opportunity for an Infrastructure Engineer (FTC) to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our highly skilled and customer focused team, you will play an important role in managing the organisation\’s infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new projects.
You will provide 3rd line support across both Wintel and Linux server environments, as well as manage cloud infrastructure across multiple public platforms. In this fast-paced role, you\’ll be responsible for project and BAU workloads, independently and collaboratively, adapting to evolving technology and customer requirements. You\’ll act as a key technical escalation point and lead during incident resolution, communicate complex technical concepts clearly, and create concise documentation. A commitment to continuous learning, problem-solving, and strong judgement is essential. Participation in the IT on-call rota (24x7x365) is a requirement of this role.
The role is based at our Basingstoke office with hybrid working available (a minimum of 3 days per week in the office). Please note this is a fixed-term opportunity for 3-6 months.
What we are looking for in you…
From a technical perspective:
Essential
- Detailed understanding of the Windows Server, Linux and desktop operating systems.
- Strong knowledge in Core Services – Active Directory, EntraID, File Services, DNS, DHCP, GPO\’s, PKI etc..
- Comprehensive understanding of M365 and InTune
- Strong understanding of Private/Public clouds, such as Hyper-V, Azure, AWS and GCP
- Comfortable with PowerShell scripting
- Knowledge & experience of vulnerability management tooling such as Qualys
- Knowledge of networking, TCP/IP, LAN/WAN, VPN, Routers, Switches and
- Firewalls
Desirable
- Packaging and deploying applications
What is also important to us is you are highly organised and task-driven with the ability to drive solutions whilst maintaining technical rigour, whilst working well under pressure and in an agile environment. You will be customer and service focused with strong communication skills to enable to you to collaborate, engage and influence colleagues and senior stakeholders. You will need to be a team player whilst being pragmatic and able to work well from your own initiative. You will also have a strong ethos on change control and service introduction. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Azure Fundamentals (AZ-900) – this would be highly advantageous.
What\’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer private healthcare through Bupa. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that\’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we\’d love to talk to you and tell you more about what it\’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
Please note that visa sponsorship cannot be provided for this role and applicants should have the right to work in the UK.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact talent@castletrust.co.uk
Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are #J-18808-Ljbffr
Infrastructure Engineer (FTC) employer: Castle Trust Bank
Contact Detail:
Castle Trust Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer (FTC)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Linux, and cloud platforms like Azure and AWS. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills by thinking of examples where you've successfully resolved technical issues. Be ready to explain your thought process clearly, as communication is key for this role.
✨Tip Number 3
Showcase your ability to work under pressure by discussing any past experiences where you managed multiple tasks or projects simultaneously. This will highlight your organisational skills and adaptability, which are crucial for the fast-paced environment at Castle Trust Bank.
✨Tip Number 4
Engage with the company’s culture by researching Castle Trust Bank's values and initiatives. Mentioning how your personal values align with theirs during your conversation can demonstrate your genuine interest in being part of their team.
We think you need these skills to ace Infrastructure Engineer (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Engineer role. Focus on your knowledge of Windows Server, Linux, cloud platforms, and any scripting experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for fintech and your understanding of the company's mission. Mention specific projects or experiences that demonstrate your technical leadership and problem-solving abilities.
Highlight Technical Skills: In your application, clearly outline your technical skills, especially in areas like Active Directory, M365, and cloud services. Use specific examples to illustrate your expertise and how it relates to the job requirements.
Showcase Soft Skills: Don't forget to mention your soft skills such as communication, teamwork, and adaptability. These are crucial for the role, so provide examples of how you've successfully collaborated with others or managed projects under pressure.
How to prepare for a job interview at Castle Trust Bank
✨Showcase Your Technical Skills
Make sure to highlight your detailed understanding of Windows Server, Linux, and core services like Active Directory and DNS. Be prepared to discuss specific projects where you've applied these skills, as this will demonstrate your technical leadership.
✨Communicate Clearly
Since the role requires you to communicate complex technical concepts, practice explaining your past experiences in a clear and concise manner. Use examples that showcase your ability to engage with both technical and non-technical stakeholders.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've approached problem-solving in previous roles. Share specific instances where you had to adapt to evolving technology or customer requirements, showcasing your commitment to continuous learning.
✨Emphasise Teamwork and Initiative
The role requires a balance of being a team player and working independently. Be ready to provide examples of how you've collaborated with others while also taking the initiative on projects, especially in high-pressure situations.