ICT Service Desk Analyst Apprentice in Basingstoke
ICT Service Desk Analyst Apprentice

ICT Service Desk Analyst Apprentice in Basingstoke

Basingstoke Full-Time 800 - 1400 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Provide IT support and troubleshoot issues to help users thrive.
  • Company: Join Castle Trust, a forward-thinking company dedicated to your growth.
  • Benefits: Earn while you learn with a competitive salary and valuable experience.
  • Why this job: Kickstart your ICT career with hands-on training and real-world experience.
  • Qualifications: No prior experience needed, just a passion for technology and problem-solving.
  • Other info: Enjoy a supportive environment with opportunities for advancement.

The predicted salary is between 800 - 1400 £ per month.

Are you looking to build a long‑term career in ICT? Then look no further! Start your career today with a level 3 ICT apprenticeship with Castle Trust.

ICT Service Desk Analyst Apprentice in Basingstoke employer: Castle Trust Bank

Castle Trust is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where apprentices can thrive. With a focus on long-term career progression in ICT, our apprenticeship programme provides hands-on experience and mentorship, ensuring you gain valuable skills in a dynamic environment. Located in a vibrant area, we also offer unique benefits that enhance work-life balance and foster a sense of community among our team members.
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Contact Detail:

Castle Trust Bank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Service Desk Analyst Apprentice in Basingstoke

✨Tip Number 1

Get to know the company! Research Castle Trust and understand their values, culture, and the services they offer. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your interview skills with a friend or family member. We all know interviews can be nerve-wracking, but the more you practice, the more confident you'll feel. Focus on common questions for ICT roles and prepare some questions to ask them too!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available that can help you stand out from the crowd.

We think you need these skills to ace ICT Service Desk Analyst Apprentice in Basingstoke

Customer Service Skills
Technical Support
Problem-Solving Skills
Communication Skills
ITIL Framework
Time Management
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Passion for ICT: When writing your application, let us know why you're excited about starting a career in ICT. Share any relevant experiences or projects that sparked your interest in technology!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the ICT Service Desk Analyst role. Highlight skills and experiences that match the job description, so we can see how you fit into our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and enthusiasm for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting apprenticeship opportunity!

How to prepare for a job interview at Castle Trust Bank

✨Know Your ICT Basics

Brush up on your fundamental ICT knowledge before the interview. Be prepared to discuss basic concepts, tools, and technologies relevant to the role of an ICT Service Desk Analyst. This shows your enthusiasm and readiness to dive into the apprenticeship.

✨Showcase Your Problem-Solving Skills

Think of examples where you've successfully solved technical issues or helped someone with a tech problem. During the interview, share these experiences to demonstrate your analytical thinking and ability to troubleshoot effectively.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the apprenticeship and the company culture at Castle Trust. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.

✨Practice Good Communication

As an ICT Service Desk Analyst, communication is key. Practice explaining technical concepts in simple terms. During the interview, focus on being clear and concise, ensuring that you can convey your ideas effectively.

ICT Service Desk Analyst Apprentice in Basingstoke
Castle Trust Bank
Location: Basingstoke
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  • ICT Service Desk Analyst Apprentice in Basingstoke

    Basingstoke
    Full-Time
    800 - 1400 £ / month (est.)
  • C

    Castle Trust Bank

    50-100
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