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- Tasks: Lead daily operations and ensure a top-notch guest experience at our premier golf club.
- Company: Join a prestigious golf and country club in Kiln Green.
- Benefits: Competitive pay, flexible shifts, and a vibrant work environment.
- Why this job: Be part of a team that values exceptional service and member satisfaction.
- Qualifications: Strong communication skills and a passion for outstanding service.
- Other info: Dynamic role with varied shifts, including weekends and bank holidays.
The predicted salary is between 36000 - 60000 £ per year.
A premier golf and country club in Kiln Green is seeking a proactive Duty Manager to oversee daily operations and ensure a safe and efficient environment. The ideal candidate will exemplify exceptional service standards, possess strong communication skills, and manage staff effectively.
Responsibilities include:
- Routine inspections
- Addressing member enquiries
- Assisting departments during busy times
We encourage individuals with a passion for outstanding service to apply. Shift patterns will vary, encompassing weekends and bank holidays.
Club Operations & Guest Experience Lead employer: Castle Royle Golf & Country Club
Contact Detail:
Castle Royle Golf & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Operations & Guest Experience Lead
✨Tip Number 1
Get to know the club! Before your interview, spend some time researching the golf and country club. Familiarise yourself with their values, services, and any recent news. This will help us show that you're genuinely interested in the role and ready to contribute to their exceptional service standards.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to operations and guest experience. Think about your past experiences and how they relate to the responsibilities of the Duty Manager role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused environment like a golf club. Make sure you dress smartly for your interview to reflect the professionalism expected in the role. We want you to look the part as much as you are the part!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great opportunity to reiterate your interest and highlight any key points from the conversation. We’re all about making connections, so don’t miss out on this chance!
We think you need these skills to ace Club Operations & Guest Experience Lead
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for outstanding service shine through. We want to see how you’ve gone above and beyond in previous roles to create memorable experiences for guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with the Club Operations & Guest Experience Lead role. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Castle Royle Golf & Country Club
✨Know the Club Inside Out
Before your interview, make sure you research the golf and country club thoroughly. Familiarise yourself with its values, services, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Service Skills
As a Duty Manager, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests or resolved conflicts effectively. Highlighting these moments will demonstrate your commitment to outstanding service.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, like a busy weekend or a member complaint. Think through possible scenarios in advance and prepare structured responses that showcase your problem-solving abilities and leadership skills.
