Team Leader

Location: Elstree Aerodrome, London (WD6 3AR)

Contract Type: Permanent

Hours: Full time

Salary: £31,600 per annum

Benefits: 25 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

About the Job

Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play leading and building a team of people, co-ordinating activities to achieve business goals. We don’t just have a way of working we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You’ll have a key role to play in helping your team go ‘From Gate to Great’, with all the opportunities that go with it. We’re a fast-paced business, always delivering amazing quality and results for our customers, and this warehouse location is no exception. As one of our team leaders, you’ll have lots of responsibility for your team’s performance and you’ll have a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. You’ll work to deliver results across your department.

As part of your key responsibilities you’ll:

• Review, maintain and improve very high standards of housekeeping
• Ensure all of our health and safety standards are achieved on an ongoing basis and actively promote individual responsibility for health and safety
• Actively look at the best ways of eliminating wasted time and effort, and find better ways of doing things through continuous improvement tools and techniques
• Proactively look for new initiatives that drive costs down while maintaining excellent results
• Actively promote and take responsibility for embedding a culture of employee engagement within the team
• Work cross functionally with other teams to provide solutions to wider team issues
• Be passionate about making sure we always exceed expectations, ensuring our clients experience world class customer service
• Ensure that the team deliver Key Performance Indicators, where this performance is sustained and continually improved, with focus on quality
• Ensure processes have a relevant standard operating procedure
• Develop and maintain appropriate daily, weekly and monthly reporting mechanisms to monitor, control and improve performance using visual management boards
• Promote flexibility through skills training and personal development for your team
• Monitor team absence and performance, taking action where necessary
• Manage customer interfaces and expectations to ensure excellent customer service is received
• Purchase order raising and management of SAP MHE / FLT work

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

• Ability to cope with the demands of a fast-moving and ever-changing set of priorities
• Previous experience of managing and leading a team
• Excellent communication skills including effective listening and written communication skills
• Good IT skills in Microsoft Office and Google Suites
• Excellent customer service skills supported by good commercial understanding
• A commitment to self-development and team development
• Demonstrable experience of working with lean / continuous improvement techniques

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales.

You may also have experience in the following: Warehouse Team Leader, Warehouse Supervisor, Warehouse Operative, Senior Warehouse Operative, Warehouse Manager, Logistics Team Leader, Supply Chain Team Leader, Logistics Supervisor, Supply Chain Supervisor, Warehousing, etc.