At a Glance
- Tasks: Deliver top-notch customer service and help create a welcoming pub atmosphere.
- Company: Castle Portobello, a vibrant pub celebrating individuality.
- Benefits: 33% dining discount, pension, and 28 days of paid holiday.
- Other info: Flexible shifts to fit your lifestyle.
- Why this job: Join a fun team and make a difference in guests' experiences.
- Qualifications: Friendly attitude and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Castle Portobello is looking for a Part Time Team Member to provide excellent customer service, maintain cleanliness, and support food preparation. This role offers flexible shifts and a variety of employee benefits, including a 33% dining discount across all brands, a pension, and 28 days of paid holiday. If you're friendly and ready to contribute to a unique pub atmosphere, we want to hear from you. Join us at Castle Pubs where individuality is celebrated.
Guest Experience & Service Specialist in London employer: Castle Portobello - 181820
Castle Portobello is an exceptional employer that values individuality and fosters a vibrant work culture. With flexible shifts, generous employee benefits such as a 33% dining discount, a pension plan, and 28 days of paid holiday, we prioritise the well-being and growth of our team members. Join us in creating memorable experiences in a unique pub atmosphere where your contributions truly matter.
Contact Details:
Castle Portobello - 181820 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Service Specialist in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Castle Portobello's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their unique pub atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you provided excellent service. Be ready to share these stories during your chat with them, as it’ll highlight your fit for the Guest Experience & Service Specialist role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also fitting in with the friendly and relaxed atmosphere of Castle Pubs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Experience & Service Specialist in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love friendly and approachable candidates, so don't be afraid to show us who you are and why you'd fit in with our unique pub atmosphere.
Tailor Your Application:Make sure to tailor your application to the Guest Experience & Service Specialist role. Highlight any relevant experience in customer service or food preparation, and explain how you can contribute to maintaining cleanliness and providing excellent service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to showcase your application in the best light. Plus, we can't wait to see what you've got!
How to prepare for a job interview at Castle Portobello - 181820
✨Know the Castle Portobello Vibe
Before your interview, take some time to understand the unique atmosphere of Castle Portobello. Familiarise yourself with their values and what makes them stand out in the pub scene. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Guest Experience & Service Specialist, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will demonstrate your commitment to providing excellent service, which is exactly what they’re looking for.
✨Be Ready for Teamwork Questions
Since this role involves working closely with others, expect questions about teamwork. Think of specific instances where you collaborated effectively with colleagues. Emphasising your ability to work well in a team will resonate with the interviewers at Castle Portobello.
✨Ask About Employee Benefits
Don’t hesitate to ask about the employee benefits mentioned in the job description, like the dining discount and holiday entitlement. This shows that you’re not only interested in the role but also in how you can thrive as part of their team. Plus, it gives you a chance to learn more about what they offer!
