At a Glance
- Tasks: Lead the Revenue Services team and manage billing for Council Tax and Business Rates.
- Company: Castle Point Borough Council, committed to innovation and community service.
- Benefits: Supportive environment, career growth, and the chance to make a real impact.
- Other info: Join a collaborative team focused on continuous improvement and service modernisation.
- Why this job: Shape the future of Revenues and Benefits services while leading a vital team.
- Qualifications: Experience in local government finance and strong leadership skills required.
We are seeking an experienced and motivated Revenues Manager to lead our Revenue Services team and oversee the effective administration, collection and enforcement of Council Tax, Business Rates, Sundry Debt, and Housing Benefit Overpayments. This is a key management role within the Corporate and Customer Directorate, responsible for ensuring high-quality service delivery, strong financial control and compliance with relevant legislation. You will also play a central role in improving processes, supporting digital ways of working and helping shape the future of Revenues and Benefits services.,
- Lead and manage the Revenue Services team, ensuring the effective delivery of all annual and daily billing administration for Council Tax and Business Rates.
- Oversee the collection and enforcement of unpaid amounts relating to Council Tax, Business Rates, Sundry Debts, and Housing Benefit Overpayments, including action through the Magistrates' Court and County Court where appropriate.
- Manage and control Revenues and Benefits finance functions, including:
- income management
- cash balancing
- Direct Debit collection
- departmental invoicing
- periodic income management
- reconciliations
- suspense account management
- Support the day-to-day management of core Revenues and Benefits IT systems and related peripheral systems.
- Ensure all legislative changes affecting Council Tax, Business Rates, HBOP and Sundry Debt are implemented accurately and effectively.
- Deputise for the Assistant Director Finance & Procurement when required.
- Support the Council's ambition to adopt innovative technology and improve ways of working. We are looking for someone who can combine strong technical knowledge with confident leadership and a collaborative approach. You will bring:
- Significant experience in revenues, benefits or a related local government finance environment
- Strong understanding of Council Tax, Business Rates, debt collection and enforcement processes
- Experience managing teams and service delivery
- Knowledge of financial control, reconciliation and income management processes
- Ability to interpret and implement legislative and procedural change
- Confidence working with IT systems and improving operational processes
- Strong communication skills
- A proactive approach to continuous improvement and service modernisation.
- The opportunity to lead a high-profile, business-critical service.
- A supportive and collaborative working environment.
- The chance to influence service improvement and innovation.
- A role with real impact on residents, customers and the wider organisation.
The successful applicant will be subject to an Basic Disclosure & Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer.
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Revenues Manager in Hadleigh employer: Castle Point Borough Council
Castle Point Borough Council is an excellent employer, offering a supportive work culture that prioritises trust, respect, and continuous improvement. Employees benefit from generous annual leave, free gym membership, and opportunities for professional growth within the local authority framework, all while contributing to the community in a meaningful way. Located in Benfleet, Essex, this role as a Licensing Officer provides a unique chance to engage with diverse licensing matters and make impactful decisions.
Contact Details:
Castle Point Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Manager in Hadleigh
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We think you need these skills to ace Revenues Manager in Hadleigh
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at Castle Point Borough Council
✨Get to Know Public Sector Values
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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