At a Glance
- Tasks: Lead the Revenue Services team and manage Council Tax and Business Rates administration.
- Company: Castle Point Borough Council, committed to innovation and community service.
- Benefits: Competitive salary, supportive environment, and opportunities for service improvement.
- Other info: Join a collaborative team focused on continuous improvement and modernisation.
- Why this job: Make a real impact on residents while shaping the future of local services.
- Qualifications: Experience in revenues, strong leadership skills, and knowledge of financial processes.
The predicted salary is between 66029 - 66029 £ per year.
Revenues Manager - Castle Point Borough Council
Permanent, Full Time 59,796 up to 66,029 per annum Location: Castle Point Closing Date: 20th August 2026
About the role
We are seeking an experienced and motivated Revenues Manager to lead our Revenue Services team and oversee the effective administration, collection and enforcement of Council Tax, Business Rates, Sundry Debt, and Housing Benefit Overpayments.
This is a key management role within the Corporate and Customer Directorate, responsible for ensuring high-quality service delivery, strong financial control and compliance with relevant legislation.
You will also play a central role in improving processes, supporting digital ways of working and helping shape the future of Revenues and Benefits services.
Key responsibilities
- Lead and manage the Revenue Services team, ensuring the effective delivery of all annual and daily billing administration for Council Tax and Business Rates.
- Oversee the collection and enforcement of unpaid amounts relating to Council Tax, Business Rates, Sundry Debts, and Housing Benefit Overpayments, including action through the Magistrates' Court and County Court where appropriate.
- Manage and control Revenues and Benefits finance functions, including: income management cash balancing Direct Debit collection departmental invoicing periodic income management reconciliations suspense account management.
- Support the day-to-day management of core Revenues and Benefits IT systems and related peripheral systems.
- Ensure all legislative changes affecting Council Tax, Business Rates, HBOP and Sundry Debt are implemented accurately and effectively.
- Deputise for the Assistant Director Finance & Procurement when required.
- Support the Council's ambition to adopt innovative technology and improve ways of working.
The successful applicant will be subject to an Basic Disclosure & Barring Service (DBS) check. The Council is committed to the
About you
We are looking for someone who can combine strong technical knowledge with confident leadership and a collaborative approach. You will bring:
- Significant experience in revenues, benefits or a related local government finance environment
- Strong understanding of Council Tax, Business Rates, debt collection and enforcement processes
- Experience managing teams and service delivery
- Knowledge of financial control, reconciliation and income management processes
- Ability to interpret and implement legislative and procedural change
- Confidence working with IT systems and improving operational processes
- Strong communication skills
- A proactive approach to continuous improvement and service modernisation.
What we offer
- The opportunity to lead a high-profile, business-critical service.
- A supportive and collaborative working environment.
- The chance to influence service improvement and innovation.
- A role with real impact on residents, customers and the wider organisation.
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Revenues Manager - Castle Point Borough Council in Chelmsford employer: Castle Point Borough Council
Castle Point Borough Council is an excellent employer, offering a supportive work culture that prioritises trust, respect, and continuous improvement. Employees benefit from generous annual leave, free gym membership, and opportunities for professional growth within the local authority framework, all while contributing to the community in a meaningful way. Located in Benfleet, Essex, this role as a Licensing Officer provides a unique chance to engage with diverse licensing matters and make impactful decisions.
Contact Details:
Castle Point Borough Council Recruitment Team
