Duty Manager - Lead Guest Experience & Team in Brecon

Duty Manager - Lead Guest Experience & Team in Brecon

Brecon Full-Time 25650 - 31350 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead shifts and inspire your team to deliver exceptional guest experiences.
  • Company: Join the Coaching Inn Group, known for its historic inns and heartfelt hospitality.
  • Benefits: Award-winning training, career development, and a vibrant work environment.
  • Other info: Dynamic role in a busy hotel setting with opportunities for advancement.
  • Why this job: Make memorable moments for guests while growing your skills in hospitality.
  • Qualifications: Passion for service and leadership experience in hospitality.

The predicted salary is between 25650 - 31350 £ per year.

the Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in UK market towns, recognised for Hospitality from the Heart.

We are looking for a talented Duty Manager to join our team and help deliver memorable moments to our guests.

You will lead shifts, inspire a team, and ensure outstanding service across food, beverage and bedrooms in our busy hotels.

If you are passionate, proactive and ready to develop with award-winning training, we want to hear

Duty Manager - Lead Guest Experience & Team in Brecon employer: Castle of Brecon Hotel, Brecon

At the Coaching Inn Group, we pride ourselves on being an exceptional employer that values work/life balance and fosters a supportive work culture. With award-winning career development programmes, generous holiday allowances, and unique benefits like our annual stay for £1 offer, we empower our team to thrive both personally and professionally in our beautiful market town locations. Join us to be part of a passionate team dedicated to delivering memorable guest experiences in historic settings.

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Contact Details:

Castle of Brecon Hotel, Brecon Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Lead Guest Experience & Team in Brecon

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Castle of Brecon Hotel, Brecon. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Castle of Brecon Hotel, Brecon

Don't be shy about reaching out to Castle of Brecon Hotel, Brecon directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager - Lead Guest Experience & Team in Brecon

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Leadership Skills
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Castle of Brecon Hotel, Brecon and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Castle of Brecon Hotel, Brecon

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!