At a Glance
- Tasks: Lead visitor operations and deliver unforgettable events at a stunning heritage site.
- Company: Join the team at Castle Howard, a top UK heritage destination.
- Benefits: Competitive salary, unique work environment, and opportunities for creativity.
- Other info: Flexible application deadline to ensure everyone gets a chance to apply.
- Why this job: Shape experiences for thousands of visitors and make your mark in event management.
- Qualifications: Experience in tourism, hospitality, or events is a must.
The predicted salary is between 30000 - 40000 £ per year.
Operations & Events Manager at Castle Howard, near York, North Yorkshire.
We're looking for an exceptional
Operations & Events Manager to join the team at Castle Howard.
This is a unique opportunity to lead visitor operations and event delivery at one of the UK's most iconic heritage destinations.
From daily visitor experiences and operational excellence to major events, filming projects and seasonal attractions, you'll play a key role in shaping how hundreds of thousands of visitors experience Castle Howard each year.
Reporting to the Head of Operations & Leisure, the successful candidate will lead teams across visitor operations, admissions, outdoor operations, security, caretaking, facilities and volunteers, while overseeing the delivery of our events and filming programme.
- Manage complex events and operational projects
- ✅ Balance commercial, operational and heritage priorities
✅ If you have experience in visitor attractions, heritage, tourism, hospitality or events and are passionate about delivering outstanding experiences, we'd love to hear from you.
Please note that, due to the summer holiday period, we may extend the closing date if required to ensure all interested candidates have the opportunity to apply.
Operations & Events Manager
StudySmarter Expert Advice🤫
We think this is how you could land Senior Event Operations Executive - Events in York
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Castle Howard Estate Ltd who are looking for fresh talent for roles like Senior Event Operations Executive - Events.
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Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
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We think you need these skills to ace Senior Event Operations Executive - Events in York
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Event Operations Executive - Events role at Castle Howard Estate Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Event Operations Executive - Events position at Castle Howard Estate Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Castle Howard Estate Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Castle Howard Estate Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Event Operations Executive - Events.
How to prepare for a job interview at Castle Howard Estate Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Castle Howard Estate Ltd.
