At a Glance
- Tasks: Lead visitor operations and deliver unforgettable events at a stunning heritage site.
- Company: Castle Howard, an iconic destination near York with a rich history.
- Benefits: Competitive salary, dynamic work environment, and the chance to shape visitor experiences.
- Other info: Fast-paced role with opportunities for creativity and collaboration.
- Why this job: Join a passionate team and make a real impact on thousands of visitors each year.
- Qualifications: Experience in tourism, hospitality, or events with strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an exceptional Operations & Events Manager to join the team at Castle Howard. This is a unique opportunity to lead visitor operations and event delivery at one of the UK's most iconic heritage destinations. From daily visitor experiences and operational excellence to major events, filming projects and seasonal attractions, you'll play a key role in shaping how hundreds of thousands of visitors experience Castle Howard each year.
Reporting to the Head of Operations & Leisure, the successful candidate will lead teams across visitor operations, admissions, outdoor operations, security, caretaking, facilities and volunteers, while overseeing the delivery of our events and filming programme.
We're looking for someone who can:
- Lead and inspire operational teams
- Deliver exceptional visitor experiences
- Manage complex events and operational projects
- Build strong relationships across departments
- Balance commercial, operational and heritage priorities
- Thrive in a fast-paced, varied environment
If you have experience in visitor attractions, heritage, tourism, hospitality or events and are passionate about delivering outstanding experiences, we'd love to hear from you.
Closing Date: Friday 17 July 2026
Please note that, due to the summer holiday period, we may extend the closing date if required to ensure all interested candidates have the opportunity to apply.
Operations & Events Manager in Middlesbrough employer: Castle Howard Estate Ltd
Castle Howard is an exceptional employer, offering a vibrant work culture that celebrates heritage and community engagement. As an Operations & Events Manager, you'll benefit from professional growth opportunities while leading a passionate team dedicated to delivering unforgettable visitor experiences at one of the UK's most iconic destinations. Located near York, North Yorkshire, this role provides a unique chance to thrive in a dynamic environment where your contributions directly impact the enjoyment of hundreds of thousands of visitors each year.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Events Manager in Middlesbrough
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Castle Howard Estate Ltd who are looking for fresh talent for roles like Operations & Events Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Castle Howard Estate Ltd and give you a leg up for your Operations & Events Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations & Events Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations & Events Manager in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations & Events Manager role at Castle Howard Estate Ltd.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations & Events Manager position at Castle Howard Estate Ltd.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Castle Howard Estate Ltd.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Castle Howard Estate Ltd's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations & Events Manager.
How to prepare for a job interview at Castle Howard Estate Ltd
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Castle Howard Estate Ltd.
