At a Glance
- Tasks: Clean guest bedrooms and public areas to a high standard, ensuring exceptional service.
- Company: Castle Hotel Windsor, a landmark hotel with a rich history and warm hospitality.
- Benefits: Free hotel breaks, wellness perks, enhanced leave, and extensive training opportunities.
- Other info: Exciting growth opportunities within a family-owned business committed to excellence.
- Why this job: Join a supportive team and make guests feel at home in a beautiful setting.
- Qualifications: Housekeeping experience is a plus; a caring personality and attention to detail are essential.
The predicted salary is between 12 - 12 £ per hour.
The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.
With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter. As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.
About the role:
Working at the heart of our business, you will be cleaning our guest bedrooms and public areas to a high standard ready for the guest's arrival. Previous housekeeping experience would be an asset. You must have a warm and caring personality, be able to work with the team to deliver exceptional guest service and support the Head Housekeeper. You will have the ability to anticipate and focus attention on guest needs, being professional and welcoming. Excellent organisational skills, an eye for detail and time management are a must.
Our Benefits:
- Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Loyalty awards, annual social and celebration events.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Wisdom Wellbeing - A confidential service offering therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship.
Room Attendant in Windsor employer: Castle Hotel
As a Bar Manager at the Castle Hotel in Windsor, you will be part of a prestigious establishment that values excellence in hospitality and employee satisfaction. With competitive pay, a supportive work culture, and opportunities for professional growth, this role offers a unique chance to thrive in a vibrant environment right across from the iconic Windsor Castle. Join us to be part of a team that prioritises both guest experience and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Windsor
✨Tip Number 1
Get to know the Castle Hotel and its vibe! Research the hotel’s history and values, so you can show off your knowledge during interviews. This will help us see how well you fit into our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your previous experience aligns with our focus on exceptional guest service. We love candidates who can share real-life examples!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at the Castle Hotel.
We think you need these skills to ace Room Attendant in Windsor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and caring personality shine through. We want to see who you are beyond your experience, so don’t be afraid to add a personal touch!
Highlight Relevant Experience:If you've got previous housekeeping experience, make sure to mention it! Even if it's not directly related, any roles that showcase your attention to detail and organisational skills will impress us.
Tailor Your Application:Take a moment to tailor your application to the Castle Hotel. Mention why you’re excited about working with us and how you can contribute to our commitment to exceptional guest service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Castle Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research the Castle Hotel and its unique offerings. Familiarise yourself with its history, location, and the services it provides. This will not only impress the interviewers but also help you understand how you can contribute to their vision of exceptional guest service.
✨Showcase Your Warm Personality
As a Room Attendant, having a warm and caring personality is key. During the interview, let your friendly nature shine through. Share examples of how you've provided excellent service in previous roles, and demonstrate your ability to anticipate guest needs. This will show that you’re a great fit for their team-oriented environment.
✨Highlight Your Attention to Detail
The role requires excellent organisational skills and an eye for detail. Be prepared to discuss specific instances where your attention to detail made a difference in your work. Whether it’s ensuring rooms are spotless or managing your time effectively, showcasing these skills will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the hotel supports its staff's personal development. This shows your genuine interest in growing within the company and aligns with their commitment to excellence and people development.
