Waiter / Waitress in Windsor

Waiter / Waitress – Castle Hotel, Windsor - £12.81 p/h plus TRONC and superb benefits.

Start date June 2026.

The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.

With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.

As part of Sir Richard Sutton Ltd, a family-owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.

About the role

Join the opening team at Pennington’s, a brand-new British Brasserie opening soon within the historic Castle Hotel. We’re looking for charismatic, energetic Waiters to help us set the standard. We’re excited to hear from you if you love the buzz of a busy floor, have a passion for seasonal British produce, and want to be part of an exciting new launch from day one. As a Waiter at Pennington’s, you aren’t just taking orders—you’re the face of our brand. You’ll be:

• Guiding the Journey: Introducing guests to our Brasserie-style menu.
• Delivering Excellence: Providing seamless, attentive hospitality in a fast-paced, stylish environment.
• Knowing Your Craft: Learning our wine list and menus inside out to make expert recommendations.
• Building the Vibe: Helping us create a warm, welcoming atmosphere that keeps locals and visitors to the area coming back.

Responsibilities and requirements

• You’re a natural and positive people person with a can-do attitude.
• Previous experience in a busy, independent restaurant or brasserie is a big plus, but a great work ethic is even better.
• You enjoy working closely with the kitchen and bar teams to keep things running smoothly.
• Comfortable working a mix of shifts, including evenings and weekends.

Our People

The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, and we offer exceptional learning opportunities, as well as best-in-class benefits for our team.

Our Benefits

Here are some of the benefits you will receive when you join us:

• Free and discounted hotel breaks — From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, within a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against wellness-focused products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
• Loyalty awards, annual social and celebration events.
• Learning and Development — an extensive range of training opportunities are available to facilitate your personal development.
• Wisdom Wellbeing — a confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.
• Subsidised Learning Courses — we encourage your learning and development and would like to contribute to courses you would like us to explore.
• Basic benefits such as free nutritious meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.

At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people; we celebrate human relationships and kinship. We enable our people to make the place.