Head of Estates

Do you have property management expertise and are looking to apply your skills to a management role? Are you familiar with leases, budgeting, compliance, and major works? Are you ready to elevate your property management career? My client is seeking a passionate and dynamic Head of Estates to lead their team in Frimley, Surrey.

Our client is a leading residential estate management company, managing over

150 exclusive and beautifully landscaped developments, predominantly across the Southern half of England.

As a key member of the Senior Management Team, you\’ll have the opportunity to shape the future of estate management, driving innovation and excellence in every aspect of our operations. You will support the Director of Assets & Compliance and ensure all operational plans and business strategies are achieved.

In this role, you will lead a team of 8 Area Managers, providing support and guidance to ensure the delivery of outstanding service to customers. Your strong leadership skills, property knowledge, and ability to observe trends will be crucial in promoting collaboration and continuous improvement across the organization.

Responsibilities

1. Create an environment of continuous improvement within your team, regularly reviewing and seeking ways to enhance procedures to deliver increased customer satisfaction, income generation, or improved cost-effectiveness.
2. Act as a role model and live the company\’s values/framework to develop and maintain a high-performing team.
3. Rigorously measure, monitor, and review estate performance to ensure full compliance with health and safety statutory requirements, financial regulations, consultation requirements, and internal policies and procedures.
4. Monitor and review team performance on key indicators, including financial output such as performance against budgets and service charge payments.
5. Plan, control, and authorize expenditure to ensure value for money for customers and leaseholders, identifying opportunities for cost efficiencies through effective estate management strategies, contractor selection, and contract negotiation.
6. Review all draft budgets and accounts, providing feedback and making amendments as necessary to support the delivery of accurate and professional documents.
7. Provide assistance, advice, information, and guidance on housing and lease matters, recognizing when to involve experts.

The ideal candidate will have a minimum of 5 years of experience leading high-performance teams, strong knowledge of leasehold housing practices and principles, and excellent stakeholder management skills.

Whilst we would love to respond to every application, it is not always possible. If you have not heard from us within 7 working days, please assume your application has not been successful on this occasion.

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