Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for clients, handling orders and resolving queries.
- Company: A forward-thinking organisation with a friendly and dynamic team.
- Benefits: Build your career in a supportive environment with growth opportunities.
- Why this job: Join a vibrant team and make a real difference in customer service.
- Qualifications: Experience in customer service or retail, strong IT skills, and problem-solving abilities.
- Other info: Perfect for those looking to transition from retail to an office role.
The predicted salary is between 28800 - 48000 £ per year.
My client is a forward-thinking organisation looking for an experienced and focused B2B Customer Service Executive to join their friendly and dynamic team. This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Customer Service Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.
Main responsibilities:
- Acting as the main day-to-day point of contact for all clients
- Order processing
- Generate contracts and invoices
- Query resolution
- To produce regular client reports
- General administration
It is essential that you have previous experience within either Customer Service, Account Management or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem-solve and work effectively as part of a team is key to this role. This would suit someone with previous experience in a similar role or someone from a retail background looking to move into an office environment.
If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Customer Service Executive in Hampton employer: Castle Group Ventures, LLC
Contact Detail:
Castle Group Ventures, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Executive role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your previous experience in customer service or sales administration can shine through. Practice common interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Keep an eye on our listings and get your applications in – we’re rooting for you!
We think you need these skills to ace Customer Service Executive in Hampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Service, Account Management, or Sales Administration. We want to see how your skills match the role, so don’t be shy about showcasing your customer care and IT abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dynamic team. Share specific examples of how you've built client relationships and resolved queries in the past.
Showcase Your Organisational Skills: Since this role involves general administration, make sure to mention any relevant experience that demonstrates your organisational skills. We love seeing candidates who can juggle multiple tasks effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Castle Group Ventures, LLC
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to discuss how you've handled difficult situations in the past, as this role is all about delivering exceptional service and maintaining client relationships.
✨Showcase Your Organisational Skills
Since the job involves order processing and general administration, prepare examples that highlight your organisational abilities. Think of times when you successfully managed multiple tasks or streamlined processes to improve efficiency.
✨Demonstrate Problem-Solving Prowess
Be prepared to share specific instances where you resolved queries or issues for clients. This will show your potential employer that you can think on your feet and handle challenges effectively, which is crucial for a Customer Service Executive.
✨Familiarise Yourself with the Company
Research the organisation and its values. Understanding their approach to customer service will help you align your answers with what they’re looking for, making you a more attractive candidate for the role.
