At a Glance
- Tasks: Coordinate UK and international orders, manage export documentation, and ensure top-notch customer experience.
- Company: Join a successful manufacturing business in Hull with a strong international presence.
- Benefits: Enjoy 29 days holiday, pension scheme, cycle to work, and optional private healthcare.
- Other info: Great opportunity for career growth and collaboration across global teams.
- Why this job: Make a genuine impact while working in a dynamic environment focused on environmental goals.
- Qualifications: 2-3 years in sales administration or customer service; export process knowledge is a plus.
The predicted salary is between 28000 - 30000 £ per year.
A successful manufacturing business in Hull is looking to appoint a Senior Export Coordinator, offering a salary of £28,000 to £30,000 and full-time hours, Monday to Friday, 08:30 to 17:00. This role sits within a growing organisation whose products support long‑term environmental goals. With a strong international presence and award-winning product innovation, this is an opportunity to join a business making a genuine impact.
This position plays a key role in coordinating UK and international orders, managing export documentation and ensuring a high‑quality customer experience. It offers variety, ownership and the opportunity to work closely with internal teams, suppliers and customers across the world.
The Role
- You will act as the central link between sales, production, logistics and customers, ensuring everything runs smoothly from order to delivery.
- Order Management
- Processing UK and international orders accurately and efficiently
- Reviewing specifications, pricing and required documentation
- Preparing compliant export paperwork, including invoices, packing lists and certificates of origin
- Processing purchase orders from suppliers
- Production Coordination
- Monitoring customer demand and internal lead times
- Communicating production updates to customers
- Escalating delays and supporting timely resolution
- Shipments and Logistics
- Liaising with shipping carriers and freight forwarders
- Tracking shipments and resolving delays
- Preparing customs documentation and ensuring compliance with import and export regulations
- Customer Communication
- Acting as a key point of contact for customer queries and updates
- Providing proactive communication regarding order status
- Handling feedback and resolving issues in a professional manner
- Sales and Office Support
- Preparing quotes, proposals and sales documentation
- Supporting office operations, including greeting visitors and handling calls
About You
- At least 2 to 3 years’ experience in sales administration or customer service within a manufacturing or distribution environment
- Exposure to export processes or international orders would be advantageous
- Strong organisational skills with excellent attention to detail
- Commercial awareness and the ability to understand customer requirements
- A proactive, adaptable and solutions-focused approach
- Confidence communicating across departments, including production and logistics
- A resilient mindset with the ability to manage changing priorities
Benefits
- 29 days holiday, including bank holidays
- Fixed holidays
- Company pension
- Cycle to work scheme with secure parking
- Optional private healthcare
- Free on site parking
Senior Export Coordinator employer: Castle Employment
Castle Employment is an excellent employer, offering a supportive and casual work environment where Day Relief Support Workers can truly make a difference in the lives of individuals with learning disabilities. With flexible shifts and competitive pay starting at £14.24 per hour, employees benefit from comprehensive training and opportunities for personal growth, all while working in the beautiful coastal town of Scarborough.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Export Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Castle Employment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Castle Employment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Castle Employment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Export Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Castle Employment:This is your chance to really connect with the team at Castle Employment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Castle Employment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Castle Employment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Castle Employment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Castle Employment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
