Job Description
We are looking for enthusiastic and customer-focused Temporary Customer Service Advisors to join a busy and friendly team on the outskirts of York in the lead-up to Christmas.
This is a fantastic opportunity for someone who enjoys speaking with people, thrives in a fast-paced environment and is looking for temporary work during the busy festive period.
Some of your key responsibilities will include:
- Handling inbound customer calls, providing friendly and professional customer service.
- Processing customer orders accurately over the phone.
- Responding to customer enquiries, resolving issues and providing helpful advice.
- Supporting customers with product information and recommending additional products where appropriate.
- Maintaining accurate customer records and updating internal systems.
- Ensuring every customer feels valued and receives an excellent level of service.
We are looking for someone who:
- Has previous customer service experience, ideally within a telephone-based environment.
- Is confident communicating with customers and has a friendly, positive approach.
- Has good IT skills and excellent attention to detail.
- Can work efficiently in a busy, fast-paced environment.
- Is reliable, flexible and enjoys being part of a supportive team.
This is a temporary position in the lead-up to Christmas, paying £12.76 per hour, working Tuesday to Friday, 8:30am to 5pm, and Saturday, 8am to 4:30pm.
The role is based on the outskirts of York, so applicants will need their own transport due to the location.
If you are looking for a busy and rewarding temporary role in the run-up to Christmas, we would love to hear from you!
Apply today to find out more!
Customer Service Advisor in York employer: Castle Employment Group
Join a vibrant and supportive team in York as an Administration Coordinator, where your contributions will be valued and recognised. We offer a friendly work culture that encourages collaboration and personal growth, alongside competitive benefits and a commitment to employee development. This role provides a unique opportunity to take ownership of your responsibilities while enjoying a fulfilling career in a close-knit environment.
