At a Glance
- Tasks: Provide technical support and troubleshoot machinery, both remotely and on-site.
- Company: Established engineering manufacturer in Scarborough with a strong international presence.
- Benefits: Competitive salary of £39k - £43k, with potential for further earnings.
- Other info: Stable company with excellent long-term development prospects.
- Why this job: Enjoy a diverse role combining hands-on engineering, customer engagement, and travel opportunities.
- Qualifications: Experience as a Service Engineer, strong mechanical and electrical fault-finding skills.
The predicted salary is between 39000 - 43000 € per year.
A well-established engineering manufacturer in Scarborough is looking to strengthen its service team with the addition of a Service Engineer. This is a varied, customer-facing role offering a strong mix of workshop-based support and international field service work, ideal for an engineer who enjoys both hands-on work and technical problem solving.
Monday to Friday 8am - 5pm
Salary £39k - £43k with further earning potential.
The role:
- Provide technical support and troubleshooting, both remotely and on-site.
- Carry out service, repairs, overhauls and commissioning of specialist machinery.
- Support customers with training and product instruction.
- Process service requests and spare parts enquiries, including preparing quotations.
- Work closely with production and logistics to ensure smooth delivery of parts and services.
- Support administration linked to service and spare parts orders.
What we’re looking for:
- Proven experience as a Service Engineer, ideally within HVAC, ventilation or similar sectors.
- Strong mechanical and electrical fault-finding skills on machinery and equipment.
- Confident working independently in a customer-facing environment.
- IT literate, with MS Office experience; ERP systems such as SAGE beneficial.
- Flexible approach with a willingness to travel internationally as required.
Why consider this opportunity:
- Diverse role combining technical support, hands-on engineering and travel.
- Stable, well-regarded business with a strong international customer base.
- Opportunity to build long-term relationships with customers and develop technical expertise.
If you’re a proactive Service Engineer looking for a varied role with real autonomy and customer engagement, this position offers a strong platform for long-term development.
Service Technician employer: Castle Employment Group
Join a well-established engineering manufacturer in Scarborough, where you will thrive in a dynamic work culture that values both technical expertise and customer engagement. With a competitive salary and opportunities for international travel, this role not only offers hands-on experience but also fosters long-term relationships with clients, ensuring your professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for technical questions! Brush up on your mechanical and electrical fault-finding skills. Be ready to discuss specific examples from your past experiences that showcase your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Engineer, especially in HVAC or similar sectors. We want to see how your skills match the job description, so don’t be shy about showcasing your mechanical and electrical fault-finding abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on experience and customer-facing skills, and let us know why you’re excited about the opportunity to work with our international customers.
Show Off Your IT Skills:Since we’re looking for someone who’s IT literate, make sure to mention your experience with MS Office and any ERP systems like SAGE. If you’ve got any specific examples of how you’ve used these tools in your previous roles, include them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Castle Employment Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to HVAC and ventilation systems. Be ready to discuss specific machinery you've worked on and any troubleshooting you've done. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Customer Skills
Since this role is customer-facing, think of examples where you've successfully interacted with clients. Prepare to share stories about how you've handled service requests or provided training. This will demonstrate your ability to build relationships and communicate effectively.
✨Be Ready for Problem-Solving Questions
Expect questions that test your fault-finding skills. You might be asked to walk through how you'd approach a specific technical issue. Practise articulating your thought process clearly, as this will highlight your analytical skills and hands-on approach.
✨Understand the Company Culture
Research the engineering manufacturer and their values. Knowing their mission and how they operate can help you tailor your answers to align with their culture. It shows genuine interest and helps you stand out as a candidate who fits well within their team.
