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For Companies At a Glance
- Tasks: Coordinate UK and international orders, manage export documentation, and ensure top-notch customer experience.
- Company: Join a successful manufacturing business in Hull with a strong international presence.
- Benefits: Enjoy 29 days holiday, company pension, cycle to work scheme, and free on-site parking.
- Other info: Opportunity for growth and collaboration across departments in a supportive team.
- Why this job: Make a genuine impact while working in a dynamic environment focused on environmental goals.
- Qualifications: 2-3 years in sales administration or customer service; export process knowledge is a plus.
The predicted salary is between 28000 - 30000 £ per year.
A successful manufacturing business in Hull is looking to appoint a Senior Export Coordinator, offering a salary of £28,000 to £30,000 and full-time hours, Monday to Friday, 08:30 to 17:00. This role sits within a growing organisation whose products support long-term environmental goals. With a strong international presence and award-winning product innovation, this is an opportunity to join a business making a genuine impact.
This position plays a key role in coordinating UK and international orders, managing export documentation and ensuring a high-quality customer experience. It offers variety, ownership and the opportunity to work closely with internal teams, suppliers and customers across the world.
The Role
- Order Management
- Processing UK and international orders accurately and efficiently
- Reviewing specifications, pricing and required documentation
- Preparing compliant export paperwork, including invoices, packing lists and certificates of origin
- Processing purchase orders from suppliers
- Production Coordination
- Monitoring customer demand and internal lead times
- Communicating production updates to customers
- Escalating delays and supporting timely resolution
- Shipments and Logistics
- Liaising with shipping carriers and freight forwarders
- Tracking shipments and resolving delays
- Preparing customs documentation and ensuring compliance with import and export regulations
- Customer Communication
- Acting as a key point of contact for customer queries and updates
- Providing proactive communication regarding order status
- Handling feedback and resolving issues in a professional manner
- Sales and Office Support
- Preparing quotes, proposals and sales documentation
- Supporting office operations, including greeting visitors and handling calls
About You
- At least 2 to 3 years’ experience in sales administration or customer service within a manufacturing or distribution environment
- Exposure to export processes or international orders would be advantageous
- Strong organisational skills with excellent attention to detail
- Commercial awareness and the ability to understand customer requirements
- A proactive, adaptable and solutions-focused approach
- Confidence communicating across departments, including production and logistics
- A resilient mindset with the ability to manage changing priorities
Benefits
- 29 days holiday, including bank holidays
- Fixed holidays
- Company pension
- Cycle to work scheme with secure parking
- Optional private healthcare
- Free on site parking
Senior Export Coordinator employer: Castle Employment Group
Contact Detail:
Castle Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Export Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their export processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your communication skills! As a Senior Export Coordinator, you'll need to liaise with various teams and customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Export Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Export Coordinator role. Highlight your experience in sales administration and customer service, especially if you've worked with international orders. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of supporting long-term environmental goals. Keep it concise but impactful!
Showcase Your Organisational Skills: In your application, emphasise your strong organisational skills and attention to detail. We need someone who can manage multiple tasks smoothly, so give us examples of how you've done this in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Castle Employment Group
✨Know Your Export Processes
Make sure you brush up on your knowledge of export documentation and compliance regulations. Being able to discuss specific processes and share examples from your past experience will show that you're not just familiar with the role, but that you can hit the ground running.
✨Showcase Your Organisational Skills
As a Senior Export Coordinator, you'll need to juggle multiple tasks. Prepare to discuss how you've managed order processing and customer communication in previous roles. Bring along examples of how you’ve handled tight deadlines or complex orders to demonstrate your organisational prowess.
✨Communicate Proactively
This role requires excellent communication skills, so practice articulating your thoughts clearly. Think about how you would handle customer queries or production updates. Be ready to role-play scenarios where you might need to resolve issues or provide updates to customers.
✨Research the Company’s Impact
Since the company focuses on long-term environmental goals, it’s crucial to understand their mission and values. Familiarise yourself with their products and any recent innovations. This will not only help you align your answers with their goals but also show your genuine interest in being part of their team.