At a Glance
- Tasks: Engage with customers, turning warm leads into successful sales through various channels.
- Company: Join a premium brand focused on exceptional customer experience and product quality.
- Benefits: Earn a competitive salary with bonus potential and enjoy a supportive work environment.
- Other info: Full-time role with flexible hours and great earning potential.
- Why this job: Make a real impact by delivering outstanding service and building lasting customer relationships.
- Qualifications: Experience in customer-focused sales and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you a motivated Sales Executive who enjoys building relationships, delivering outstanding customer service and turning quality enquiries into successful sales? This is an opportunity to join a growing premium brand where customer experience and product quality come first. With warm leads provided and no cold calling, you'll work with customers through phone, digital and showroom interactions to deliver a consultative and enjoyable buying journey. This role would suit an enthusiastic and commercially minded sales professional who cares about representing a quality brand and takes pride in delivering exceptional service. Based on the outskirts of York, you will need to be able to drive and have access to your own vehicle.
Responsibilities
- Handle warm inbound leads and follow up on enquiries via phone, email and messaging platforms to convert interest into sales.
- Deliver a consultative sales experience, understanding customer needs and recommending tailored solutions.
- Book and manage showroom appointments, providing a welcoming and professional experience for both appointments and walk-in customers.
- Build strong customer relationships to encourage trust, repeat business and referrals.
- Manage and track leads through the sales pipeline, ensuring timely follow-ups including quotes, measurements and appointment confirmations.
- Support trade customers with enquiries and product recommendations, maintaining strong ongoing relationships.
- Work closely with the marketing team to support campaigns, promotions and customer engagement activity, including WhatsApp marketing.
- Follow structured sales processes, provide sales updates and work towards individual and team sales targets.
Qualifications
- Have experience within B2C or customer-focused sales.
- Build rapport naturally and communicate confidently.
- Are comfortable engaging with customers across phone, digital and face-to-face channels.
- Take a proactive and organised approach to achieving results.
- Can learn technical product information and confidently guide customers.
- Care about delivering excellent customer experiences and representing a quality brand.
This is a full-time role working Monday to Friday 9am-5pm. You will also be required to work every other Saturday and receive a day off during the week. This will be earning a basic salary between £25,000-£30,000 depending on experience with the opportunity to earn bonus and home between £50,000-£100,000. If you are looking for a sales role with warm leads, genuine earning potential and the chance to represent a premium brand, we would love to hear from you.
Sales Consultant employer: Castle Employment Group
Join a dynamic team as a Sales Consultant in a premium brand environment located on the outskirts of York, where your passion for customer service and sales will be truly valued. With a strong focus on employee growth, you will benefit from a supportive work culture that prioritises collaboration and success, alongside competitive earnings potential and structured working hours. This role offers the unique advantage of engaging with warm leads, allowing you to build meaningful relationships while representing a quality brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be handling warm leads, make sure you can confidently explain how you can meet customer needs. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you message. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight your sales experience. We want to see how you've built relationships and turned enquiries into successful sales in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match our job description. We love seeing candidates who understand our brand and can demonstrate how they align with our values and customer-focused approach.
Be Personable:Remember, we’re looking for someone who can build strong customer relationships. Let your personality shine through in your written application! A friendly tone and genuine enthusiasm can really make you stand out from the crowd.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Castle Employment Group
✨Know Your Product Inside Out
Make sure you understand the products you'll be selling. Research the brand and its offerings thoroughly so you can confidently answer questions and provide tailored recommendations during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with customers in the past. Highlight your ability to create trust and rapport, as this is crucial for a Sales Consultant role.
✨Practice Your Consultative Selling Approach
Think about how you would engage with a customer in a consultative manner. Be ready to demonstrate how you would assess their needs and guide them through the buying journey, as this aligns perfectly with the job description.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play exercises during the interview. This is a great way for the interviewers to see how you handle customer interactions, so practice responding to various customer scenarios to showcase your skills.
