At a Glance
- Tasks: Assist customers, process orders, and keep the showroom organised.
- Company: Friendly and supportive business in Pickering with a welcoming team.
- Benefits: Earn £12.50 per hour with flexible part-time hours and full training provided.
- Other info: Opportunity for permanent position and varied tasks every week.
- Why this job: Join a low-pressure environment where you can make a difference and grow.
- Qualifications: No specific experience needed, just a positive attitude and willingness to help.
The predicted salary is between 12.5 - 12.5 £ per hour.
Are you looking for a part-time role in a friendly and supportive environment? We’re on the lookout for a Customer Service Administrator to join a well-established business in Pickering starting on a temporary basis with a genuine view to go permanent for the right person. If you enjoy a mix of admin tasks, customer interaction, and keeping things organised, this could be the perfect role for you!
Some of the Customer Service Administrator duties will be:
- Answering phone calls, assisting customers with enquiries
- Welcoming customers in the showroom
- Processing sales orders and inputting purchase invoices
- Arranging couriers for customer deliveries
- Ensuring orders are in the right place for customers to collect
- Handling other general admin tasks to keep things running smoothly
We’re looking for someone reliable, friendly, and happy to get stuck into a variety of tasks. It’s not a high-pressure environment, so this role would suit someone who puts their customers' needs first, and takes pride in keeping things organised. Full training will be provided, so no specific experience is needed, just a great attitude and a willingness to help out.
This will be working Thursdays 8am-5pm and Fridays 8am-4pm with a 30-minute lunch break, and every third Saturday working 8:30am-1pm, earning an hourly rate of £12.50 per hour. If this sounds like the right fit for you, we’d love to hear from you! Apply today and become part of a welcoming team where you can enjoy a varied and rewarding role.
Customer Service Administrator in Pickering employer: Castle Employment Group
Join a thriving engineering team in Wath, England, where we prioritise employee well-being and professional growth. With competitive pay, enhanced pension plans, and access to private healthcare, we foster a supportive work culture that values quality craftsmanship and teamwork. Enjoy regular day shifts in a modern workshop environment, with clear pathways for progression and the opportunity to secure a permanent position.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Pickering
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Castle Employment Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Castle Employment Group and let us see your personality shine through!
We think you need these skills to ace Customer Service Administrator in Pickering
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Castle Employment Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Castle Employment Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Castle Employment Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Castle Employment Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Castle Employment Group will surely appreciate.
