At a Glance
- Tasks: Engage with customers, turning warm leads into successful sales through various channels.
- Company: Join a premium brand focused on exceptional customer experience and product quality.
- Benefits: Earn a competitive salary with bonus potential and enjoy a supportive work environment.
- Other info: Full-time role with flexible hours and opportunities for growth.
- Why this job: Make a real impact by delivering outstanding service and building lasting customer relationships.
- Qualifications: Experience in B2C sales and a passion for providing excellent customer experiences.
The predicted salary is between 25000 - 30000 £ per year.
Are you a motivated Sales Executive who enjoys building relationships, delivering outstanding customer service and turning quality enquiries into successful sales? This is an opportunity to join a growing premium brand where customer experience and product quality come first. With warm leads provided and no cold calling, you'll work with customers through phone, digital and showroom interactions to deliver a consultative and enjoyable buying journey. This role would suit an enthusiastic and commercially minded sales professional who cares about representing a quality brand and takes pride in delivering exceptional service. Based on the outskirts of York, you will need to be able to drive and have access to your own vehicle.
Responsibilities
- Handle warm inbound leads and follow up on enquiries via phone, email and messaging platforms to convert interest into sales.
- Deliver a consultative sales experience, understanding customer needs and recommending tailored solutions.
- Book and manage showroom appointments, providing a welcoming and professional experience for both appointments and walk-in customers.
- Build strong customer relationships to encourage trust, repeat business and referrals.
- Manage and track leads through the sales pipeline, ensuring timely follow-ups including quotes, measurements and appointment confirmations.
- Support trade customers with enquiries and product recommendations, maintaining strong ongoing relationships.
- Work closely with the marketing team to support campaigns, promotions and customer engagement activity, including WhatsApp marketing.
- Follow structured sales processes, provide sales updates and work towards individual and team sales targets.
Qualifications
- Have experience within B2C or customer-focused sales.
- Build rapport naturally and communicate confidently.
- Are comfortable engaging with customers across phone, digital and face-to-face channels.
- Take a proactive and organised approach to achieving results.
- Can learn technical product information and confidently guide customers.
- Care about delivering excellent customer experiences and representing a quality brand.
This is a full-time role working Monday to Friday 9am-5pm. You will also be required to work every other Saturday and receive a day off during the week. This will be earning a basic salary between £25,000-£30,000 depending on experience with the opportunity to earn bonus and home between £50,000-£100,000. If you are looking for a sales role with warm leads, genuine earning potential and the chance to represent a premium brand, we would love to hear from you.
Sales Consultant in Harrogate employer: Castle Employment Group
Join a dynamic team as a Sales Consultant in a premium brand environment located on the outskirts of York, where your passion for customer service and sales will be truly valued. With a focus on employee growth, you will benefit from structured training, a supportive work culture, and the opportunity to earn significant bonuses while working with warm leads in a consultative sales role. Enjoy a balanced work-life schedule with weekends off and the chance to represent a brand that prioritises quality and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Harrogate
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be handling warm leads, make sure you can confidently explain how you can meet customer needs. Role-play with a friend or in front of a mirror to get comfortable with your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you message. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant in Harrogate
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight your experience in B2C or customer-focused sales. We want to see how you've built relationships and delivered exceptional service in the past!
Tailor Your Approach:Don’t just send a generic application! Take the time to tailor your cover letter and CV to reflect the qualities we’re looking for, like being proactive and organised. It shows us you care about this opportunity.
Be Personable:Remember, we value strong communication skills! Use your application to showcase your ability to engage with customers across different channels. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Castle Employment Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the products you'll be selling. Research their features, benefits, and how they stand out in the market. This will help you answer questions confidently and show that you're genuinely interested in representing a quality brand.
✨Practice Your Consultative Approach
Since the role involves delivering a consultative sales experience, practice how you would engage with customers. Think about how to ask open-ended questions to uncover their needs and how to tailor your recommendations accordingly. Role-playing with a friend can be super helpful!
✨Showcase Your Relationship-Building Skills
Be prepared to discuss examples of how you've built strong customer relationships in the past. Highlight your ability to create trust and encourage repeat business. This is key for a sales consultant, so have some stories ready that demonstrate your success in this area.
✨Demonstrate Your Organisational Skills
The job requires managing leads and following up on enquiries, so be ready to talk about how you stay organised. Share any tools or methods you use to track your sales pipeline and ensure timely follow-ups. This will show that you're proactive and can handle the responsibilities of the role.
