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- Tasks: Lead and inspire a team of Client Advisors to deliver top-notch service and drive business growth.
- Company: Join a respected insurance business with a strong focus on leadership and team development.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a real impact by guiding a talented team and enhancing client experiences.
- Qualifications: Management experience in insurance and a passion for motivating others.
- Other info: Dynamic role with a focus on improving processes and fostering a positive team culture.
The predicted salary is between 35000 - 45000 £ per year.
A brilliant opportunity has come up to join a respected insurance business in a key leadership role that sits right at the heart of the department. This position plays an important part in supporting the Head of Department, guiding a team of Client Advisors and helping drive both service quality and commercial performance. We are looking for an experienced people manager with a strong background in insurance and a natural ability to motivate and guide a team. If you enjoy improving ways of working, supporting others to grow and ensuring clients receive high quality advice that meets FCA and company standards, this could be a great role for you.
Responsibilities
- Support the Head of Department with delivering the commercial strategy, keeping the team focused on sales objectives and overall business growth.
- Lead, motivate and develop the Client Advisor team, ensuring skills, strengths and technical knowledge are understood and used effectively.
- Improve team processes, client journeys and efficiencies, sharing ideas that can enhance ways of working across the business.
- Oversee all training, development and onboarding for new starters, ensuring compliant and effective inductions.
- Manage performance, absence and other HR processes in line with company policies where required.
- Monitor compliance with FCA regulation through regular reviews, supervision and file checks.
- Maintain high standards of service, accuracy and professionalism when dealing with clients and insurers.
- Ensure workloads are balanced, renewals and MTAs are managed on time and recommendations to clients are presented clearly.
- Support the resolution of complaints and bad debt queries in line with company procedures.
- Embed company values within the team, encouraging behaviours that support a positive culture.
Qualifications
- Cert CII or equivalent experience.
- Management experience, ideally within insurance.
- Experience within a regulated or FCA environment is desirable.
- Confident leading a team while also working independently.
- Comfortable working to deadlines and managing change.
This will be working full-time Monday to Friday 8:30am-5pm earning a salary between £35,000-£45,000 depending on experience.
Insurance Team Manager in Scarborough employer: Castle Employment Agency Ltd
Contact Detail:
Castle Employment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Team Manager in Scarborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their goals, especially around team leadership and client service. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to discuss your management style and how you've motivated teams in the past. Highlight specific examples where you've improved processes or client journeys – this will show you're the right fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Insurance Team Manager in Scarborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your management experience in insurance and any relevant qualifications like Cert CII. We want to see how you can lead and motivate a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Insurance Team Manager role. Share specific examples of how you've improved team processes or supported others to grow in previous roles.
Showcase Your Leadership Style: In your application, let us know about your leadership style and how you motivate your team. We’re looking for someone who can guide Client Advisors effectively, so share any experiences that demonstrate your ability to inspire and develop others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Castle Employment Agency Ltd
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge, especially around FCA regulations and compliance. Being able to discuss these topics confidently will show that you're not just a people manager but also someone who understands the industry inside out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where you improved team performance or resolved conflicts. This will help demonstrate your ability to guide the Client Advisor team effectively.
✨Be Ready to Discuss Process Improvements
Since the role involves improving ways of working, come prepared with ideas on how you could enhance team processes or client journeys. Showing that you’re proactive about making improvements will resonate well with the interviewers.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Be ready to discuss how you can embody and promote these values within your team. This will show that you’re not just looking for a job, but that you genuinely want to contribute to their positive culture.
