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For Companies At a Glance
- Tasks: Manage customer accounts, build relationships, and drive sales growth.
- Company: Established B2B supply business with a people-led, employee-owned culture.
- Benefits: Uncapped commission, profit share, healthcare support, and 26 days holiday.
- Why this job: Join a dynamic team and make a real impact in a modern sales environment.
- Qualifications: Confident in sales calls, strong negotiation skills, and customer-focused.
- Other info: Enjoy flexi time, free parking, and exciting team events.
The predicted salary is between 28000 - 35000 £ per year.
Location: York (North Yorkshire)
Salary: £28,000 + uncapped commission (OTE £35,000 year one) + profit share
Hours: Mon–Thurs 8:15am–5:00pm, Fri 8:15am–4:00pm
Contract: Permanent, full-time
On-site parking: Yes (driving essential – no public transport routes)
We’re recruiting for a highly established and modernised business within a specialist B2B supply sector. This is a new role created due to growth. You’ll be joining a people-led organisation that has recently become employee‑owned, offering genuine involvement, transparency and the opportunity to benefit from profit share linked to company success.
Why this role stands out
This is not a high‑volume call centre environment. The sales function has evolved significantly in recent years, with a stronger emphasis on:
- Relationship‑led selling and account development
- Teams calls, customer presentations and proactive customer engagement
- Trade shows and exhibitions (UK and overseas)
- Working smarter using modern systems and AI‑enabled tools
The Role
As a Sales Account Manager, you will manage your own portfolio of customers, acting as the main point of contact and delivering a high‑quality service from enquiry through to order completion. Key responsibilities include:
- Managing and growing existing customer accounts
- Generating new business through outbound calling and prospecting
- Building trusted, long‑term relationships with customers and suppliers
- Sourcing products and solutions using advanced procurement systems
- Negotiating pricing and delivery terms
- Quoting customers and converting enquiries into orders
- Managing the full order process end‑to‑end, including supplier chasing and delivery tracking
- Maintaining accurate CRM notes and customer activity updates
- Handling complaints/returns professionally with the support of senior colleagues
- Taking part in regular Teams calls with customers (supported by sales leadership)
Rewards & Benefits
- Uncapped commission with clear targets and earning potential
- Profit share (after 12 months service)
- Monthly incentives and team rewards (including overseas team trips)
- Healthcare support (including contributions towards dental/opticians)
- 26 days holiday + bank holidays plus up to 2 additional days based on attendance
- Flexi time (up to 4 hours)
- On‑site breakout area
- Free parking and regular company events
What we’re looking for
- Naturally confident making outbound sales calls and building relationships
- Systems confident, commercially sharp and quick to learn
- Strong in objection handling, negotiation and problem solving
- Customer focused with high attention to detail
Sales Account Manager employer: Castle Employment Agency Ltd
Contact Detail:
Castle Employment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be confident when discussing your experience and how it aligns with the role. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Attend industry events, trade shows, or even local meet-ups. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in relationship-led selling and account management, as well as any relevant achievements that showcase your ability to grow customer accounts.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for sales and your understanding of our people-led organisation. Share specific examples of how you've successfully managed customer relationships and generated new business in the past.
Showcase Your Skills: In your application, emphasise your systems confidence and problem-solving skills. Mention any experience with CRM systems or AI-enabled tools, as these are key to working smarter in this role.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Castle Employment Agency Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company and its products inside out. Research their B2B supply sector and be ready to discuss how your skills can help them grow their customer accounts.
✨Showcase Your Relationship Skills
Since this role emphasises relationship-led selling, prepare examples of how you've successfully built and maintained customer relationships in the past. Be ready to share specific stories that highlight your ability to engage and connect with clients.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice handling objections and negotiating terms as if you were on a call with a customer. This will demonstrate your confidence and problem-solving skills in real-time.
✨Ask Smart Questions
Prepare thoughtful questions about the company's sales strategies, team dynamics, and how they leverage modern systems and AI tools. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
